Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Manchester

Well serviced hotel with quiet beach

Posted Sep 18, 2016
Pros: The sun lounge deck over looking the beach is ace, the sun sets here, if you like that kind of thing. Happy hours start at 5pm.
Cons: The trees drop lots of thin twigs in and around the pool, it's not a massive issues but may someone should really be on pool and sweeping duty.
Location: Quiet, wooded hotel away from main area, free bicycles available, it takes about 40 mins to ride around the island, a few nice spots along the way.
Very relaxing here, away from the main area. We stayed in the Club Hotel section; wooded, very quiet, towards the back so a little walk to breakfast and back but it's worth it. Rooms are of a good standard, very clean, excellent bathroom. Great air con. Very good breakfast selction, from local cuisine to the usual eggs, omelettes, beans, pancakes, cheeses, fruits, juices and pastries. Bar service on one evening was a bit ropey, you can't sneak incorrect cocktails past us, if you don't have the correct spirits/liqueurs then just say so, guests can choose something else! Hafiz, one of the service team, was excellent and should be recognised for this. So pleasant and helpful. And funny too. Great guy! All the staff were happy, friendly, smiley, great bunch of people. There seems to be a bit of a panic in getting horse and carts on checkout (guests receive a letter the night before leaving), especially on a Friday when the service stops at 11am, but there was no panic really and everyone got transport easily. Hotel concierge arranges this when you're ready, guests pay the usual fee (150,000 for 2/3 people and luggage, takes about 20 minutes to the port), there's a small queuing system, it was all very easy. Overall a very pleasant and laid back stay. Make sure you grab a free bike and cycle round the island. It's mostly very easy with some decent food/drinks stops along the way. Note, don't bother with the night market. Fish made us very ill and it's not worth the trip.
4 out of 5
by A verified traveler

Great location away from all the bustle.

Posted Sep 9, 2016
Pros: Lovely pool with swim up bar. Lots of choice for breakfast. Clean rooms. Nothing too much trouble from any of the staff.
Cons: Change the hair dryers so that you don't have to hold down the button Provide stubby coolers for Bintangs!
Location: Bike ride to the norther beach on the free bikes provided was lovely. The Sunday night beach cinema at Hotel Ombak Sunset was disappointing.
Wonderful staff, particularly Abi, Elie & Dewi, Zul and my room service man - so many others also, all to be congratulated, including management for the contribution to training which is evident. Please reward and care for these people. They are your greatest asset. The property is in a great position; we were so glad that we chose to stay at Aston.
5 out of 5
by A verified traveler from New Zealand

Great place to relax

Posted Aug 10, 2016
Lovely resort away from the hustle and bustle of the harbour side of the Island. Lovely well appointed rooms. Nice big light airy bathrooms in Aston Club room. Lighting in the rooms is poor but so are many places in Gili. Could have more path lighting at night. Great pool, friendly staff. Happy hour cocktails well priced. Very laid back and relaxing stay.
5 out of 5
by A verified traveler from swansea

nice hotel close to beach

Posted Jul 19, 2016
lovely hotel with great staff and great location to watch the sunset. would highly recommend this hotel
1 out of 5
by A verified traveler

最低なホテル

Posted Jul 11, 2016
港から最も遠く、荷物を持ってホテルまでいけない。そのため馬車必須。片道Rp150000と高い。チェックインに非常に時間がかかる。部屋にはダニがいて、無数に刺される。帰りの船の時間とチェックアウトの時間が被るため、馬車待ちで1時間ほど待たなければならない。しかも予約出来なく、事前に確認したところホテルスタッフは乗車する15分位までに来れば問題無く乗れると。しかし上記の始末で、あわや船に乗り遅れる寸前だった。当方英語もインドネシア語も話せるので、語学力の問題というよりホテルスタッフのレベルの低さだと感じる。Astonの中でも最低なホテルである。
5 out of 5
by A verified traveler from australia

Posted Jul 3, 2016
Directly opposite beach and staff were beyond amazing
5 out of 5
by A verified traveler from New Zealand. NZ

Amazing

Posted Jun 19, 2016
Very friendly staff. Great location and nice facilities. Would absolutely reccomend yl anyone and everyone. Such a lovely place to stay.
4 out of 5
by Carl from Liverpool

Best sunset ever

Posted Jun 2, 2016 on Hotels
Nice views of the Ocean , hotel is a it out of the way from everything, you need to rent a pedal bike to get to the town or pay 10 dollar on a hourse and cart . Staff are really helpful , rooms are a bit dated , Gili t is amazing tho .
4 out of 5
by Carolyne from Australia

Quiet Gili Location

Posted May 8, 2016 on Hotels
The staff at this hotel made our experience wonderful including the concierge team and Mamet in the restaurant. The free bicycle hire allowed us to cycle around the island and explore the snorkelling spots. As the hotel advises, book your horse and cart early to ensure you can depart on time. Great spot away from the noise and people on the harbour and many bars.
4 out of 5
by Malin from Jönköping

Kommer rekommendera ön för alla.

Posted Apr 16, 2016 on Hotels
Den "finare" sidan av ön med bara en cykelresan över till andra sidan med backpackers, små restauranger och alla barer du kan tänka. Servicen på personalen var fantastiskt! Gratis cykeluthyrning. Härlig frukost i restaurangen som var belägen på stranden som även levererade magiska solnedgångar när vädret tillät! Rekommenderar varmt!