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Expedia Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room, 1 King Bed
Room with view
344 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Executive Suite, 1 King Bed
Room with view
731 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, Non Smoking
Room with view
538 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 2 Twin Beds, Non Smoking
Room with view
344 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 1 Double Bed
Room with view
624 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, 2 Twin Beds, Non Smoking
Room with view
732 square feet
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Suite, 2 Twin Beds, Non Smoking
Room with view
624 square feet
2 Twin Beds
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
4-star hotel with 2 restaurants and full-service spa

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Outdoor pool
Business center

Location

Situated in Mataram, this spa hotel is within 1 mi (2 km) of Mataram Mall, Pura Meru, and Lombok Epicentrum Mall. Mayura Temple Park and Islamic Center NTB are also within 3 mi (5 km).

Hotel Features

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 198 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include premium bedding and coffee makers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Golden Palace Hotel Lombok features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a fitness center, and a rooftop terrace. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Golden Palace Hotel Lombok is a smoke-free property.

  • Barbecue grill(s)
  • Picnic area
  • Elevator/lift
  • Karaoke
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Free breakfast
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Meeting rooms 7
  • Year Built 2014
  • Coffee shop or café 1
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Outdoor pool
  • Smoke-free property
  • Children's pool
  • Spa services on site
  • Luggage storage
  • Number of restaurants - 2
  • Concierge services
  • Gift shops or newsstand
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 198
  • Television in common areas
  • Number of floors - 12
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Indonesian

Parking

Free self parking

Room Amenities

Golden Palace Hotel Lombok offers 198 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Mataram hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Free WiFi
  • LED TV
  • Coffee/tea maker
  • Daily housekeeping
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Phone
  • Free bottled water
  • Desk
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Premium bedding
  • Slippers
  • In-room safe
  • Number of bathrooms - 1
  • Cable TV service
  • Room service (24 hours)

Where to Eat

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Cendrawasih - This fine-dining restaurant serves breakfast, lunch, and dinner.

Merak - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. Open daily.

Rooptop Garden - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Pool Bar - This coffee shop is located by the pool. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site

Spa Services

Jasmine has 3 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No cribs (infant beds) available

No pets or service animals allowed

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 300000.00 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Golden Palace Hotel Lombok Mataram
  • Golden Palace Hotel Lombok
  • Golden Palace Lombok Mataram
  • Golden Palace Lombok

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

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