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Reviews of Kuta Indah Hotel

3 out of 5
Kuta Indah Hotel
Kuta Beach Street, Kuta, Lombok

Reviews

5.6
Rating 10 - Excellent. 3 out of 56 reviews" "
Rating 8 - Good. 14 out of 56 reviews" "
Rating 6 - Okay. 17 out of 56 reviews" "
Rating 4 - Poor. 10 out of 56 reviews" "
Rating 2 - Terrible. 12 out of 56 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Dec 2019

2/10 Terrible

Stine

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Basics but fine for price, excellent breakfast, lovely staff
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE STAY
Kuta Indah is a pleasant hotel with very friendly and helpful staff. They can arrange tours and motor bike rentals. It has a nice dining area and plenty of parking space. The rooms are nice.
Stayed 10 nights in Apr 2019

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean rooms and comfort
clean rooms and comfort stay. comes with nice little breakfast. toilet is huge.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2017

6/10 Okay

kaylee, USA

Liked: Staff & service
Great Staff, but facilities could use some love.
The Indah was a 2Star hotel, so the quality is what we expected. The staff was nice, but had very little information to help with tourism activities and transport. Rooms were clean, but the walls are VERY thin so you can hear everything. The breakfast was nice to have when you wake up, but it's nothing fancy. Pool is a nice spot to relax!

6/10 Okay

Mohd Hairul Syafwan

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Michael, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think Twice before booking
From the picture it looks nice, but the hotel conditions is very poor. Very poor maintenance by he management. Door faulty, light spoil and not change after few complaints, shower head jam where water drip out instead of flush out. Takes more than 10 minutes to get hot water from the shower, need to waste lots of water to get your temperature. Charging point damage and limited in the room. Poor wifi connections in the room. Only clean rooms and big toilets is the good point I can give to this hotel.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Relaxing time
We enjoyed our stay there. Nice swimming pool.

4/10 Poor

saiyidah, kl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not comfortable
the room provided is not clean and the facilities provided is not in good condition like the shower pipe was broken.

8/10 Good

Heidi, Malaysia

Liked: Staff & service, property conditions & facilities
Service: Friendly, reception was very kind ; great food across street

10/10 Excellent

David, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Perfect value for money; Value: Great deal; Service: Go the extra mile, Outstanding; Cleanliness: Value for money; Just loved the quiet location where all staff were attentive without being over bearing

8/10 Good

Scott, Australia - VIC - Melbourne

Liked: Cleanliness
Facilities: Basic, Everyday, Modest; Value: Affordable, Low-priced, Economical; Service: Basic, Helpful, Polite; Cleanliness: Pleasant, Lovely, Good; Beautiful beach nearby with tasty restaurants

8/10 Good

brad, Australia - WA - Perth

Liked: Cleanliness, staff & service
great local shop and restaurant across the road

8/10 Good

lazar, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and quite
Good service, quite and great staff. The hotel is situated a bit far from beaches but its pool is good option if you are not in mood to ride a scooter to a beach. Anyway, the hotel is an excellent option for rest.

4/10 Poor

scott, middleton sa

Disliked: Property conditions & facilities, room comfort
Friendly staff
Friendly people. .rooms are tired. .like everything in lombok kuta..needs some tlc. Still suitable if u dont mind roughing it a bit.

8/10 Good

Hamish, Australia - WA - Fremantle

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Cheap; Service: Friendly; Cleanliness: Pleasant;

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
IT IS OLD BUT FINE FOR THE PRICE.

6/10 Okay

Bevan, Perth

One of the few hotels
One of the few hotels worth staying at but a long way from the beach, not the best for swimming. Breakfast is very ordinary.

8/10 Good

Dave, Jakarta, Indonesia

Liked: Cleanliness, staff & service
A Bit Off the Beaten Path
Kuta Indah Hotel is a nice place to stay. It is affordable and overall comfortable. You are not paying for "high-end" accommodations here, so do not expect too much. The staff was very friendly.

4/10 Poor

Rowan, Perth, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
average for the price
Booked and paid through expedia but was asked to pay again upon arrival, was still asked to pay again even after showing credit card transaction and itinerary. Rooms are a bit run down, there are plenty of better options around for quite a bit less

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Martin

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strašný, uz nikdy vice3
Stayed 5 nights in Dec 2019

2/10 Terrible

Felipe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE /// AVOID
Horrible, las instalaciones pésimas, viejas y sucias. Ningún tipo de cuidado, no limpian la habitación de forma diaria, no se enteran de lo que les pides, a las fotos me remito.
Stayed 6 nights in Aug 2019

6/10 Okay

Silan

Liked: Staff & service
Stayed 3 nights in Jul 2019

4/10 Poor

YONGHO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
남자혼자라면 하루정도는 괜찮지만..
물이 찔찔나오는데 그나마 쇠샘새가 납니다. 개미가 기어다니구요 쿠타비치에서는 도보15분.마유비치는 차로 14분정도 셀롱블라낙은 35~40오르락 내리락 산길 포장도로 오토바이나 차로 가야하고 호텔앞에 오토바이대여나 승용차픽업서비스,투어사, 롬복공항드롭편도셔틀예약5~7만 루피아등이 있어 상당히 편하지만 불편하고 낡았어요 체크아웃도 안 했는데 남자직원이 아침 8시 30분을 큰소리로 문을 따려고 했습니다.
Stayed 1 night in May 2019

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Needed change room 3 times, third time water didnt worked do i checked put one day earlier
Stayed 3 nights in Apr 2019

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé, bon rapport qualité prix avec piscine Personnel agreeable WIFI défaillant
Stayed 3 nights in Aug 2018

6/10 Okay

Mai

Disliked: Cleanliness, property conditions & facilities, room comfort
Det er tydeligt, at hotellet har stilet efter en super eksklusiv stil, hvilket har slået fejl. Værelserne er særligt i dårlig stand og rengøringen er ikke acceptabel. Dog var morgenmaden helt fin og poolen var også helt i orden. Fint til et par nætter og til prisen, hvis man ikke er sart
Stayed 5 nights in Aug 2017

6/10 Okay

トラベルサーファー, 大阪

Disliked: Property conditions & facilities
ロンボクらしいホテル
設備は老朽化してますが スタッフの対応も良く、快適に過ごせました。 スーペリアルームだったのに冷蔵庫がなかったのと WI-FIが部屋だけでなくロビーでも繋がらないのは残念でした。

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

2/10 Terrible

Chiara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Sanne, Amsterdam

Disliked: Staff & service, property conditions & facilities
Viel tegen
Hotel viel wat tegen. Verouderd, erg stil, wat afgelegen. Menukaart relatief prijzig en bij gebruik creditcard wordt 3% extra in rekening gebracht. Niet netjes. Maar het zwembad was lekker en we hebben goed geslapen. Kuta heeft geweldige stranden en veel restaurantjes te bieden.

6/10 Okay

Thomas, Lille

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel sympa
Hotel ok dans l'ensemble mais rien d'extraordinaire vu le prix. Chambre confortable spacieuse et silencieuse et hotel a l'écart du centre ville (10min a pieds)

2/10 Terrible

andrea, firenze

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
Don't stay in this place.The worst hotel ever.Very dirty and orrible condition.We payied and got away.

2/10 Terrible

andrea, firenze

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst cowshed ever! don't book it
we payied, we checked the room and we went to get another hotel. Dirty, orrible condition of the room, far from the beach. Worst hotel ever.

2/10 Terrible

Elias, Stockholm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad visit
We booked and payed through hotels.com and when we arrived they said "we're overbooked" a lot o problems occurred..

2/10 Terrible

Elias, Stockholm

Disliked: Staff & service
WARNING! Don't book this hotel 24 hours before
Got there at 19, they said that it was over booked. "That they have fixed another hotel". Got to the other hotel that said that they only got one small room (we were four people). Then the hotels started to blaim each other, and none wanted to solve the problem. After an hour did they get another room at "a cheaper" hotel that was under construction, the entrance was not builded, the room smelled paint/glue and the workers started to build at 08.00 in the morning.. Just bad

6/10 Okay

Verified traveler

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Vær ikke forfængelig ;)
Fint poolområde. Vores værelse var ikke komfortabelt og badeværelset var meget beskidt og i dårlig stand. Personalet var venlige. Vi havde skønne dage i Kuta!

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

6/10 Okay

Laurence, Saumur

Pas de plages propres helas a proximité
Il faut faire 50 minutes de scoot pour la plage de selon belanak pour êtres sur une belle plages en plus la route et en tres bonne état les autres direction c l'enfer. Abort de l'hôtel un peu sale Confort chambre correct avec clim qui fonctionne Piscine correct

6/10 Okay

gianluca , Parma

posizione tranquilla
Appena arrivati volevano darci una camera che non era quella da noi prenotata con insistenza siamo riusciti ad avere la nostra .La colazione sempre uguale e non a buffet in quanto bassa stagione a dire loro.staff appena passabile e pulizia inesistente ovunque.La struttura datata sarebbe ancora attuale se non fosse lasciata a se stessa nonostante ci sia personale da vendere ma tutti intenti a fare gli affari loro e dormire. In compenso la stuttura si trova alla fine del paese in posizione tranquilla e a 5 minuti a piedi dal centro di kuta. Cosa molto importante da queste parti non si sente la moschea del mattino che parte alle 4,30. Piscina molto grande al centro di un bel giardino tropicale.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Tirando a cutre
Las habitaciones estan un tanto descuidada y sucias. Recomendable para mochileros que solo lo quieran para dormir unas horas.

6/10 Okay

Yasser, France

Disliked: Cleanliness, staff & service, property conditions & facilities
Bon rapport qualite prix
Nous avons opte pour la chambre deluxe une fois sur place car la moins chere est vraiment horrible...

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un incubo
Nonostante il prezzo modico e il soggiorno di una sola notte abbiamo vissuto un incubo. Asciugamani sporchi, letto sporco, pulizia in camera inesistente. Rientrati dalla cena abbiamo trovato in camera una piccola giungla (insetti e animali di ogni tipo), abbiamo chiesto al personale in piena notte di cambiarci camera ma lo stesso ci ha risposto che tutte le camere erano così. La colazione scarsa e ci dava l'idea che venissero serviti gli avanzi del giorno prima. Siamo scappati la mattina presto alla ricerca di una decorosa sistemazione.

10/10 Excellent

Eric, Bruxelles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price/quality hotel in Kuta Lombok
Positive surprise after review of other remarks. Hotel has rather good location (10 min walking from beach) and very quit. Rooms are good/correct and we recommend this hotel. To visit the region it is good to rent a motor bike (cheap possibility opposite the hotel) Nice pool and correct breakfast.