Great location, fantastic staff
Posted Jul 5, 2016
I'm not usually one to rave about hotel resorts, I tend to use them as a base to explore the surrounding areas but the Sheraton was an eye opener. The facilities are first class, including a well equipped gym which enabled me to maintain a regular fitness program, but by far the most important asset of the hotel is the staff. Their friendliness and willingness to go out of their way to make our (my wife and I) stay as enjoyable as possible was outstanding. Hartono playing the piano at breakfast, Muharis ensuring we were always seated at our preferred table before delivering our regular coffees, Udin providing extra sweat towels and water while we sweated on the treadmill and all the young ladies serving breakfast made every morning special.
Comment from Hotel Management
Sep 2, 2016 by firstname.lastname@example.org, Hotel Management
Thank you very much for staying with us and for reviewing so nicely your experience at our resort.
We are glad that the staff friendliness has been so much contributing to your overall satisfaction. Thank you for mentioning Hartono, Muharis and Udin, they will certainly appreciate.
We wish that this memorable moments at our resort will inspire you another trip to Lombok and we will be delighted to welcome you back hopefully soon.