Huts are tiny and uncomfortable, air con units don't work.
Breakfast is served without cold water or cold milk in a restaurant without air con.
When we arrived we were told the room we had booked was overbooked and unavailable so they tried to move us to another resort then tried to put us in a room next to a construction site. The staff were unwilling to help and were often rude. They attempted to charge us $25 a day for bikes which were included in our room.. The other resorts like the pearl (next door) are much nicer and staff seemed a lot friendlier when we went to visit friends staying there. DO NOT WASTE YOUR MONEY ON THIS PLACE.
Comment from Hotel Management
Nov 24, 2016 by Jofi, Hotel Management
Thank you for sharing your feedback, we are sorry that you were unhappy, however, we have taken a necessary action to improve our service and facilities to ensure our guests satisfaction.
We are looking forward to welcoming you back in the future.