Ratings based on 16 Verified Reviews

2.9 out of 5
33% of guests recommend
3.6 Room cleanliness
3.1 Service & staff
3.4 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by Kevin O from UK

Good location and friendly staff

Posted Feb 3, 2014 on Hotels
The hotel is well situated and the staff very friendly, the rooms need renovating but they were clean and personally had no issues over my six nights here. I would recommend for short stays particularly if you are a business traveller. I will use again.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 29, 2013 on Hotels
5 out of 5
by KA from Georgia, USA

Lome visit

Posted Dec 20, 2013 on Hotels
It was great and a relaxing time at Sarakawa. The WIFI in the public area was a big help. The pool is wonderful. The restaurants are a bit pricy but there are lot of options close by. The hotel is also great in term of security.
3 out of 5
by A verified traveler

nice but too old now

Posted Aug 27, 2012
Very nice pool and breakfest! Old furnitur and dirty carpet. Too old now , need to be refresh!
2 out of 5
by A verified traveler from U.S.A.


Posted Mar 2, 2012 on Hotels
I took a group of 9 people to the Mercure Sarkawa Hotel. It is terribly outdated with smelly carpeting in the hallways which were dimly lit. I asked 3 times for a second bed to be put in two rooms and never did get the beds. On top of the outrageous cost for such accommodation, we had to also pay for breakfast. This hotel needs serious upgrading. And NO I would not recommend it. Stayed at other hotels in Togo, Benin and Ghana for half the cost and 4 times nicer and included breakfast..
1 out of 5
by A verified traveler from New Jersey USA

I will not stay there again

Posted Jan 6, 2012 on Hotels
The hotel Murcure Sakarawa in the city of Lome country of Togo will not see me again. Flies at meal time in the restaurant. Bones in my room service(avoid the flies) club sandwich but no meat in my club sandwich. No meat in my first ham sandwich at the bar restaurant. Begged for and received meat in my second and absolute last ham sandwich at that place. Upon checkout I was presented with a bill containing false charges to the point that my bill was inflated to three times the actual charges.
5 out of 5
by A verified traveler

sarakawa the best in togo

Posted Jul 24, 2011 on Hotels
Im so happy for shoosing sarakawa and i want to say thank you very much for all the staff in the hotel. I hope to come back as soon as possible.
2 out of 5
by A verified traveler

l'hôtel à besoin d'être modernisé

Posted Jul 12, 2014
Pros: Pas grand chose, ce qui est triste c'est qu'on a pas le choix vu l'offre sur le marché
Cons: Le confort des chambre et à revoir totalement, la restauration est très mauvaise
Vu le prix payé on n'est pas du tout dans un bon rapport qualité / prix
5 out of 5
for Everyone
by A verified traveler


Posted May 30, 2014
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 26, 2014 on Hotels