Ratings based on 56 Verified Reviews

3.0 out of 5
53% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jul 18, 2017 on Hotels
Food was very nice..
5 out of 5
Recommended
for Everyone
by A verified traveler from DIBRUGARH

Best option in Lonawala

Posted Jul 13, 2017
Pros: View from the room
Location: Centrally located
It was a great stay in in the Lagoona. Lobby was good. In Breakfast, had lot of options. Breast fast serving was in beautiful location
3 out of 5
Recommended
for Everyone
by A verified traveler from Mumbai

Posted May 1, 2017
Hotel has reasonable good facilities. It's value can be increased by provision of gymnasium and sports activities.
2 out of 5
by A verified traveler

not very far from the city

Posted Apr 3, 2017
Pros: good ambiance, good food, good rooms,
Cons: responsibility of hotel staff and management
Very bad experience, it was a terrible experience Day one. my car key was misplaced by the valet packing staff. I could not go out on the 1st day. They have wasted 4 hours (4 pm to 8 pm) searching the car key. finally they could not locate the same. Next day early morning I had to get up and come all the way back to my house in Mumbai to pick up the second key of my car (hotel arranged a car free of cost). I reached back the hotel at 12.00 noon on the second day. Half day of the second day was also spoiled. In short it was a bitter experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

peaceful, quiet and lovely view infront .

Posted Mar 20, 2017
Pros: LOCATION
overall experience was good , but a little improvement on service speed will make it better. personal opinion will be to improve on the gaming zone area for kids as well as for adults e.g , snooker etc. otherwise food and other facilites were nice . but still scope of impreovement on menu can be added .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 13, 2016 on Hotels
3 out of 5
by Richa

This traveler left a rating score only Posted Aug 29, 2016 on Hotels
3 out of 5
by Dinesh from Mumbai

Posted Jul 26, 2016 on Hotels
Overall Good.
3 out of 5
by Rekha from Mumbai

Nice stay

Posted Jun 15, 2016 on Hotels
Resort is a bit old. But overall a nice stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Plush n warm

Posted Jun 11, 2016
Only challenge has been the wifi access is the rooms