Whilst the hotel isn't something to write about, it's still a hotel which has good service, clean rooms, good housekeeping and a convenient location. The only thing to note is that because it is based in the city, a lot of the shops nearby are closed on the weekend, however, Spitalfields is less than a 10 minute walk away or Bank station is very close which will take you to somewhere else in London.
Traveller from Glasgow, UK
St Paul's Cathedral, The Barbican, Shakespeare's Globe and the Tower of London are nearby, and the West End and Theatreland …More
Great location. Convenient to the tube and the Kensington area museums. We had a basement room with no windows. "Skylight" unto the street added noise and light at night. Staff was wonderful, friendly and accommodating. Would stay again but NOT in the basement.
Traveller from New York
Located in Kensington, this apartment is within a 15-minute walk of London Natural History Museum and Imperial College …More
Did not care for bathroom or shower area.
Not enough hooks in shower or any in toilet area.
Shower flooded out to floor in Bedroom and floors were very slippery.
Loved hotel location but our room on 2nd floor very noisy at night due to disco and crowd noise.
Centrally located in London, the 5-star W London Leicester Square is steps away from Theater Land, the catwalks of Brewer …More
This was my second stay and it was better than the first. First, the hotel is an easy walk with luggage from Paddington Station. It also an easy walk to the Lancaster Gate tube. If you want to keep walking it is any easy walk to Oxford Street and much, much more. I arrived early because of my flight. I expected to just drop my luggage and head out until the check-in time. I was delighted to find my room ready and upgraded. My prior visit I had a single. This visit I was given a double. I loved having more space (thank you), but both rooms were lovely. Simple, clean, well-kept. I had a little trouble with the safe and that was quickly resolved. The first room I stayed in was at the back of the hotel. The most recent was at the front. Noise was never a problem in either location. On my last day the front desk held my luggage for several hours at no charge so I could squeeze in a bit more sightseeing. I would 100% stay here again.
Traveller from California
Located one street back from Hyde Park, two minutes away from Lancaster Gate Tube station that offers fast access to Oxford …More
A 21st birthday present that exceeded expectations in every way for the girlfriend! From Getting a room upgrade with chocolate cake, with exceptional service from all staff! And with Beeing from Yorkshire! I'm am the least snobbiest guy! And there was nothing snobby about the shangri la! I'll be back every time I'm in London!!
Traveller from Richmond
Set in London’s iconic Shard building, this luxury hotel is 5 minutes’ walk from the historic Borough Market and within 20 …More
Hotel is in a nice area, as well as brilliantly situated at a walking distance to major attractions. The service was great, our room was available 3 hours before check in time and it was a blessing for us as we had walked from Victoria station (45 mins) via Buckinham palace and the surrounding areas and we were exhausted! There's air conditioning in the rooms as well. The room was immaculate
Traveller from Scotland
Located in Soho, this hotel is within a 10-minute walk of London School of Economics and Political Science, King's College …More
Super central location. Check in was slow as the guest before me had an issue but there were two team member available!
Was given a upgrade to a basement room which was ok except there was pretty constant noise from the water pipes through the ceiling!!!
And no bottled water, but once requested water was delivered
Traveller from london
Located in Soho, this hotel is within a 10-minute walk of Prince Edward Theatre, London Palladium Theatre, and Leicester …More
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