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Rooms were clean and comfortable. Reception staff were friendly. Free half pint of milk in the apartment fridge was a nice touch.
Good clean hotel. A solid 4*. Good service all round. Great location.
I was actually held up for 10 minutes as the hotel could not locate my reservation. However, they managed to reconcile the booking and I was off to my room. The room was decently sized, typical of most city Novotel properties. The hotel had a fairly well-equipped gym and an indoor swimming pool. ...
Stayed here for 8 nights and loved it. The location is great! Walked everywhere and the tube was less than a two minute walk. Staff was amazing & room was great! A bit noisy in the morning with the outside noise but other than that, amazing!
Excellent for looking at national trust properties
The only one thing was there are no mirrors with natural light in the bedroom
When we first arrived I was not thrilled with the welcome by the front desk staff. The girl did not seem interested in welcoming us and the concierge was not helpful in answering any questions at all. Almost like it wasn't his job. But the close proximity to a lot of London's attractions and the ...
Perfection in service and ideal location. The Amaerica bar is lovely and the rooms are spacious and comfortable. Would definitely stay here again.
Impressive on the outside and impressive on the inside. Good reception desk and very good room
Staff very thoughtful and kind. Hotel one of the best ever.
Hotel very well situated. Very good amenities. Staff very friendly. I had to get my room changed as the first room had a terrible smell coming from shower room. Second room excellent.
Great hotel in perfect location for British Museum and theatres. Hotel staff were very helpful when our request for a twin room was not passed on from Expedia. They arranged for an upgrade and made sure the room was available very early.
Really nice overnight stay with a fabulous view over the river towards the Shard.
The best experience i lodge in a lot of hotels the best experience ever loved it very very recommended.........
Very nice hotel.Unforeunite that it is located in a rundown area but could not fault the staff,the rooms or the whole experience.
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