Not a hotel and not at the airport
Posted Jun 17, 2016 on Wotif
This 'hotel' is basically a B&B masquerading as a hotel. The name suggests it is at Heathrow airport, and clicking on the map does nothing to dissuade you from this impression, as it appears right at the terminal. In fact it's in Feltham, a £30 cab ride away, so factor that in to your budget. Despite having to provide all payment details on the website to secure the booking at the advertised price, I was informed of an extra 4% charge on arrival by the owner, the only staff member we saw apart from the cleaner during our stay. We were promptly put through the credit card machine in what felt and looked like the living room, including a family member installed on sofa watching. Not the best welcome I've had after an international arrival. We were then told our apartment required a further walk (with luggage) around the block to another site. The apartment was in fact quite beautiful and well appointed, but poorly managed and maintained. Appliances lying about look careless, and whilst I'm sure the intention was to make them easy to find, an iron in a torn cardboard box on top of a lovely chest suggests some confusion of purpose. The closing mechanism for the French door was broken off, as were several other pieces of the window hardware. Nice makeup mirror if it wasn't hanging by its wires. Quite stuffy on arrival and sleeping area prone to be very hot in summer as it is elevated and under the roof. and without air conditionithing, two double beds in luxury apartment? Wierd.