Booked this hotel as had a day planned in London and wanted one near to a tube sdtation, quite central.
Location was good. Staff were friendly.
The rest of it was awful really, the nosiest hotel I have ever stayed in. The noise from the lifts kept waking me uo throughout the night and if im honest have never had such a poor nights sleep at hotel.
Would not consider it to be a 4 star hotel, i have had better nights stay in a premieer inn or travel lodge.
The bathrooms are strange too. If you haave a shower, its a wet room so the whole floor floods with water. So if you later need a toilet the floor is all wet by the toilet.
I mentioned the noise upon check out, the staff said immediately asking if it was the lifts. So am sure that i am not the first person to complain.
They did ask why i didnt call down to change rooms. But after being unpacked, in my pyjamas and getting back at nearly midnight and being half asleep it seemed pointless to do so. I alao assumed that it was that bad, the hotel must have been full up for the hotel to be knowingly letting these rooms so close to the lift. Must have been woken up about 6-7 times, and there was absolutely no chance of a lay in beyond 6am as its just become noiser and more constant.
They did provide a free breakfast, which was kind bit would rather have had a full nights uninterrupted sleep as was exhausted and tired the following day.