Ratings based on 1,382 Verified Reviews
3.5 Room cleanliness
3.2 Service & staff
2.7 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Northern NJ
Good without extrasPosted Jun 4, 2017
Pros: The location is excellent, close to Underground, shopping, restaurants and museums. Very clean and housekeeping did an excellent job.
Cons: i worried tat there was no A/C but it never got too warm while we were there. Wi-Fi was too expensive at 5 pounds/day. There could be more variety in
Location: Good basic shopping, like supermarkets, post office etc. Well within walking distance of the Natural History, Science and Victoria & Albert museums an
The location is excellent, close to Underground, shopping, restaurants and museums. Room very basic. Small, no A/C, no ice machine etc. Breakfast did not vary, the exact same thing every day.
for Everyoneby A verified traveler from England
Good locationPosted May 29, 2017
Just 5 min walk from tube station. Room was clean and staff were welcoming.
for Everyoneby A verified traveler from aberdeen
Nice and centralPosted May 29, 2017
Everything went well shame it was all spoilt by british airways cancelled flight on the way home
for Everyoneby A verified traveler from Canada
Good location, good breakfast, bad WiFiPosted Apr 16, 2017
Cons: WiFi need improvement. Not only you have to pay, you have to pay per device!
Location: Convenience location to underground station
Breakfast buffet is good. Hotel staff are helpful. We can store our luggages befre/after we checked in/out.
for Everyoneby A verified traveler from broadstairs
Nice hotel, great for London visitsPosted Apr 16, 2017
Pros: central, comfortable
Staff very helpful and polite, room very clean and comfortable.
by A verified traveler
Cheap tiny hotel.Posted Apr 11, 2017
A very tiny hotel, hardly any room to move around. Bathroom is so tiny too. Staff are not friendly. Close to bus and Metro.
by A verified traveler from Devon UK
An unpleasant stay for a weekend in London!Posted Mar 31, 2017
Pros: Fairly good location
Cons: Staff attitude
Location: Close by to underground stations. Museums, Royal Albert Hall and Hyde park all within walking distance.
We arrived at the hotel approximately 14.40. Check in is NOT ALLOWED prior to 3 pm under any circumstances. Simply told "wait" by one of the three receptionist on duty. We received no greeting of any kind, indeed the staff appeared angry with their lot. Photo ID was requested for check in which I did not have. I have never been asked for this in a hotel in UK previously. I was then asked for a bank card for £50 to be taken and held in case of breakages! Once again a first. Several "rules and regulations" were listed to me. The bedroom was cold with no way to adjust heating. Rubbish had been left on the window-sill by a previous guest and not cleaned. On the first night at midnight, the TV came on automatically, we assumed activated by a remote in another room ! Following a long wait on both mornings breakfast was basic with disgusting coffee. Overall an unpleasant stay and definitely not value for money.Would not recommend this hotel to anyone.
by A verified traveler from UK
Close to Royal Albert Hall and MuseumsPosted Mar 29, 2017
Cons: Handling of guests who booked a room 3 months in advance, we didn't expect to be told there was an issue with the hotel.
Location: Parks, Royal Albert Hall
You wouldn't want me to comment here about our room, I have already lodged a complaint
by A verified traveler
Remember your school trips to LondonPosted Mar 24, 2017
Pros: Breakfast was the best part (but no bacon ...)
Cons: ... if anything? I like this joke. I am afraid there is not much to improve. It is what it is. The rooms are too small (I had a single) and too noisy.
Location: Great location if you want to see nice houses and cars (never seen so many Porsche, Bentley, Rolls, Ferrari, Maserati...) of the good people of London
The hotel is an ideal place to stay when you want to remember how it was to visit London as a 17 year old; when you have time to wait for the elevator; when you like to sleep on a hard and narrow bed; when you are interested in every word your neighbour on the right is saying or what the couple on the left is doing; when you don't need fast internet; when you enjoy the noise of the streets of London - ah, and if you do not need a chair in your room. If you only need a very simple bed for the night and a decent breakfast - that's your place. But don't forget your earplugs. And watch your weight. Otherwise it might be tricky in the bathroom. The special bonus there is that the very meagre toiletries are made in the People's Republic of Korea.
by A verified traveler
Good location but kind of grimey.Posted Mar 22, 2017
Just kind of dirty, gross carpets. Sheets were clean. No free wifi, have to pay for it if you want.