Nice hotel, very comfortable
Posted Dec 5, 2016
Easy to find and convenient for two tube stations on different lines. Quick check-in and very comfortable room with plenty of space. Huge bathroom, large and comfy bed and a few nice complimentary touches.
Our only complaint was that we had a first floor room immediately overlooking a side road which while, very far from being busy, had regular single vehicles which could be clearly heard in what was otherwise a very quiet room. There is also building work in the immediate area which we were not told about prior to booking. The work could clearly be heard during the day and concrete delivery at 7.30AM on Sunday morning was not a pleasant way to be woken up.
If we'd had a room on a higher floor and no building work I'd have given a 5* review.
Comment from Hotel Management
Dec 6, 2016 by Brian Tapson, Hotel Management
Thank you so much for staying and for your review.
We are so happy you enjoyed your experience and we really appreciate your comments.
Please accept our sincere apologies for the noise you experienced, which should not have been the case. Whilst there is some construction works in the area, it is strictly controlled by The City of London Corporation and noisy works are not permitted on Sunday's and are also strictly controlled on Saturday's.
I have been in touch with the Site in question as we were not made aware of any deliveries or works at the time you were affected.
We do hope that we can welcome you back soon.
With warm regards,