Ratings based on 256 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from FR

Posted Feb 24, 2017
Excellent hotel, and the staff couldn't have been more helpful, managing to accommodate a last minute change in our plans
4 out of 5
by A verified traveler

Nice hotel but no hot water

Posted Nov 23, 2016 on Hotels
Cold shower in morning. No hot water at 8:30am
5 out of 5
by A verified traveler

Welcoming and well-located boutique hotel

Posted Nov 12, 2016 on Hotels
After three stays this year between March and October, we always feel welcome in the hotel. The cream tea and scones, and the open bar are very welcome features. The best poached eggs for breakfast I've had anywhere.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Nov 10, 2016 on Hotels
Excellent experience, great staff, excellent service. Would definitely return.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Sep 28, 2016 on Hotels
Perfect place to stay in London if you want to be close (walking distance) to museums, Buckingham Palace & shopping. Staff was very accommodating and friendly.
5 out of 5
by A verified traveler

Posted Sep 26, 2016 on Hotels
Very nice hotel, staff was wonderful, terrific location. The hotel was very quiet
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

Posted Sep 10, 2016
Very Good and nice . I want to stay one more time.
5 out of 5
Recommended
for Everyone
by A verified traveler from LB

A beautiful hotel with a great location.

Posted Aug 9, 2016
We stayed at this hotel during our vacation in London in July August 2016. We were very satisfied as the location was great, the room spotless clean and the staff very helpful and friendly. We felt at home away from home. Would definitely book this hotel again.