Ratings based on 1,028 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Väldigt fint hotell, nära tunnelbanan och Paddingt

Posted Aug 27, 2015
Location: Ligger nära tunnelbanestationen Lancaster Gate och inom några 100 meter så finns Paddingtons affärsområde med många restauranger och ännu en hållplats
Väldigt mysigt och fint hotell! Modern inrett i lite retro anda! Trevlig personal och bra läge
4 out of 5
Recommended
for Families
by A verified traveler from BCN

Excelente ubicación aunque habitaciones pequeñas

Posted Aug 24, 2015
Hotel muy bien ubicado, justo enfrente de Hyde park y al lado de la estación de metro Lancaster Gate. Atravesando el parque a pie, dando un paseo, se puede llegar a la zona del Museo de la Ciencia y del Museo de Historia Natural (1/2 hora aprox.). Las habitaciones son un poco pequeñas, pero están bien. El desayuno es bastante completo, aunque predomina el English Breakfast. Se puede salir a pasear de noche sin ningún problema por los alrededores e incluso se puede ir a la zona de Queensway o de Paddington repletas de restaurantes de todo tipo.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to Hyder Park and Soho

Posted Aug 17, 2015
Pros: Clean, organized, close to trains and scenes.
Cons: The computer in business is terrible. It took 3 mins to open Chrome, another 3 mins to log in to Gmail.
Location: Shopping on oxford street, Selfridges, Liberty London, Harrods and Fortnum and Mason.
I booked a single bed room. Although the room is small, it's very clean and organized. The bed is queen size. The location of the hotel is very good for the price. It's close to many subway lines and many scenes in London.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, Ohio

Updated Hotel - Great Location

Posted Aug 8, 2015
Pros: Location.
Cons: none.
Location: Updated Hotel close to Lancaster Gate "Tube", Pennington Station and Kensington Gardens/Hyde Park. A lot of food choices and enjoyed "The Swan" with i
Updated Hotel close to Lancaster Gate "Tube", Pennington Station and Kensington Gardens/Hyde Park. A lot of food choices and enjoyed "The Swan" with its out door patio. Hotel was clean and the Breakfast was a buffet. Only needed it once since there are many other options around for breakfast. Don't forget to pack a lunch one day and go to the Italian Gardens. There is a nice sandwich shop behind the hotel (around the corner).
4 out of 5
Recommended
for Everyone
by A verified traveler

Très bon emplacement et chambre calme

Posted Jul 31, 2015
Cons: Personnel en journée assez froid et lent au check-out.
L'hôtel est très bien situé (juste au dessus de Hyde Park, à 2 pas de la station Lancaster Gate et 20min à pied de Notting Hill). Ma chambre (404), bien que petite (single bed) était confortable, très propre et moderne, comme si elle avait été rénovée récemment. Très calme pour ma part.
2 out of 5
by A verified traveler from LA

Deceived

Posted Jul 30, 2015
Pros: reception.
Cons: much better room, one that befitted a four start hotel.
Location: a park across the street. could not see anything else.
I went for one of those mystery rooms; guaranteed 4 start, but 'can't tell you about it because it is so good.' The hotel did seem pleasant, but the room I paid for was tiny. No table, no chair. With my suitcases on the floor, no room to get around. Feel like an upscale prison cell, but smaller. The room was in the basement, and had a weird odor - some kind musky cleaning material. The room in the basement, was outside the path to the fitness room and the same floor as the breakfast room, so noisy. The opaque windows were street level, and of course that is where guests smoked. Cigarette smoke and the noise of smokers wafted in the room constantly. Again, the hotel seemed okay, but my personal experience was awful. And because of the deal I could not change anything. I would never go for a "mystery deal" again!
2 out of 5
by A verified traveler from Burnaby

客室とはいえない部屋

Posted Jul 29, 2015
スタッフの対応に対しては、可もなく不可もなくといった感じでした。ただ部屋には大きな不満が残りました。 まず部屋が受付より下の階にあることに驚きました。Wi-fiの繋がりも悪く、部屋の入口で時々つながるのみで、部屋の奥のベッド付近にいくとまったく繋がりませんでした。窓はありますが刷りガラスでカーテンはなく、時々従業員らしき人達が窓のそばに来て休憩しているようでした。客として泊まったというより、従業員として扱われているように感じました。二度目はありません。
4 out of 5
Recommended
for Everyone
by A verified traveler from Llanelli

BWP

Posted Jul 19, 2015
Efficient and friendly front desk. Comfortable and quiet room. What more could you ask for ?
4 out of 5
Recommended
for Everyone
by A verified traveler from Belfast

Overnight stay

Posted Jul 15, 2015
Pros: Convenient to my appointment in Harley Street
Location: Although this was only an overnight stay was able to go shopping in Ocford Street.
Had an overnight stay in Best Western Mornington . Room was clean and comfortable and had a great breakfast Would stay again
4 out of 5
Recommended
for Everyone
by A verified traveler from leicester

A nice hotel near Paddington station and Hyde Park

Posted Jul 15, 2015
Overall it was a very good experience and it well priced. The only low point was that room cleaning didn't take place until late afternoon which, after a long day seeing the sights of London is annoying as you just want lie down a bit and not get interrupted. Also the tea/milk in the wasn't replenished during the cleaning of the room - nice to have a cup of tea in morning.