Ratings based on 1,141 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Toronto

Birthday trip

Posted Apr 16, 2016
Pros: Location - location - location For the cost of the room I paid in Paddington Area was pretty decent.
Location of the hotel is great - walking distance from Paddington approx. 5-8 minutes - which is great to and from Heathrow airport. Also very close to Lancaster Gate tube station and bus stops which both methods of transportation can quickly take you into the heart of it all. I've read reviews the room was small - but this is London and my room size was pretty decent for a single bed. My advice -- take advantage of the room safe and lock up all your valuables. Also keep a look out if your missing anything. I had a slight issue with the hotel in which some of my things went missing. I wasn't asking for anything but morally I felt a bit of my privacy was taken advantage of and I discussed with hotel management and the issue has been resolved - And I thank Best Western for looking into this matter. However, this won't deter me from coming back to this hotel - if I'm ever back in London - definitely would consider staying here again.
5 out of 5
by A verified traveler from Baden Württemberg

Nettes Hotel für Städtereisen

Posted Mar 13, 2016
Super Lage! Direkt am Hyde Park. Und zu Fuss sind es nur ca. 5min bis Paddington, dort gibt es Bahnhof, Underground und genügend Cafes, um gut und günstig zu frühstücken. Und für alle Touren ist man schnell und einfach bei den öffentlichen Verkehrsmitteln. Die Zimmer sind sauber und reichen gut aus für ein paar Tage Städtereise.
4 out of 5
by A verified traveler from Toronto

Nice hotel close to Paddington Station

Posted Mar 9, 2016
Pros: Proximity to Hyde Park, Paddington Station.
Location: Hyde Park, Kensington High Street, Paddington Station
No complaints....pleasing lobby with a bar. Breakfast was very good.
4 out of 5
by A verified traveler from Edinburgh

Practical place to stay

Posted Feb 5, 2016
The handy location of the hotel is a good factor. The bar on the ground floor is a comfortable place to sit and relax. The room had all the facilities (en suite, ironing board, etc) but was very small. Fine for sleeping but not a place to spend a lot of time.
5 out of 5
by A verified traveler from Danmark

Super skønt hotel

Posted Feb 1, 2016
Super hotel til en weekend tur! Vi var der i 3 nætter og pænt og rent! Sødt personale og venlige hjælpsomme😄
5 out of 5
by Anas

This traveler left a rating score only Posted Jan 30, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 25, 2016 on Hotels
2 out of 5
by Camilla from Tønsberg

Ikke tilbake

Posted Jan 22, 2016 on Hotels
Rar lukt på hotellet. Harde senger. Gammel vin i baren.
4 out of 5
by Torbjörn

Well placed and value for money

Posted Jan 20, 2016 on Hotels
Good location and value for money. Close distance to tube and train stations. Hotel clean and welcoming but the breakfast room really needs to move up from the basement.
5 out of 5
by A verified traveler from Kyiv, Ukraine / Washington D.C.

Great value walking distance to Paddington

Posted Jan 17, 2016
Better than average Best Western very convenient to Paddington if taking train from LHR-Heathrow to London and Lancaster Gate Tube station (Central line) 2 blocks away as well as buses to Oxford State & right by Hyde Park too. Modern bathroom and great breakfast buffet to include squeeze your own oj for £12.50 if you purchase at check-in. Staff very friendly & knowledgeable about area. Would definitely give my custom again.