Ratings based on 379 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

nice hotel

Posted Jul 12, 2016
The hotel was good but it was a little inconvenient to travel there.
Comment from Hotel Management
Jul 13, 2016 by Ivona J, Hotel Management
Dear Guest, Many thanks for your 4 star review and we look forward seeing you again soon. Best wishes Ivona J - Operations manager.
4 out of 5
by A verified traveler from Rajkot

Good for the reasonable deal

Posted Jul 12, 2016
Pros: Reception Staff
This is a good hotel at a reasonable price. We drove down straight from heathrow, on arrival it was a warm arrival. The rooms are small worth the reasonable price and the breakfast was good.
Comment from Hotel Management
Jul 15, 2016 by Ivona J, Hotel Management
Dear Ashish, Thank you for your feedback and I am glad to hear that you enjoyed your stay at the hotel. We look forward seeing you again soon. Kind regards, Ivona J - Operations Manager
4 out of 5
by A verified traveler from Milton Keynes

Good value for the money

Posted Jul 3, 2016
Pros: Location. Price. Room cleanliness.
Cons: More attention on the reception staff and more attention on clearing out corridors.
Location: Close to central London
Good hotel, value for the money, especially in expensive London. Not too far at all from main attractions (e.g. Less than 10 minute drive from Madame Tussauds). It is a 4 star hotel. Clean rooms, all good except 2 things. One of the reception staff was either rude or bad in English, to the point that you might feel he is rude. The rest of the staff are nice though. My other comments is that the corridors are filled with bags that has unclean towels and linens, and I am not talking about a certain time of the day, I am talking about different times, I found those bags in the corridor leading to my room. Nevertheless, location is very good. price is good. rooms are clean and well equipped. Out of 11 three to four star hotels I've been to in the UK, this is the only hotel that I found a SKY receiver in the room, which is a very nice treat.
Comment from Hotel Management
Jul 13, 2016 by Ivona J, Hotel Management
Dear Kevin, Many thanks for your 4 star review and for taking the time to leave your feedback. We look forward seeing you again soon. Best wishes Ivona J - Operations manager.
5 out of 5
by A verified traveler

Great hotel. Great amenities.

Posted Jun 3, 2016
We enjoyed our stay here. The king bed was a bit uncomfortable but the other travelers were comfortable in their twins. Food was great. Close to metro
Comment from Hotel Management
Jun 4, 2016 by Ivona J, Hotel Management
Dear Guest, Many thanks for your feedback and we hope to see you again soon. Kind regards Ivona J - Operations Manager.
5 out of 5
by A verified traveler from Newquay, Cornwall

Great hotel

Posted May 21, 2016
Lovely hotel, close to all transport links into London
Comment from Hotel Management
May 29, 2016 by Ivona J, Hotel Management
Dear Lisa, Thank you for your lovely feedback and we look forward seeing you again soon. Kind regards Ivona J - Operations Manager.
4 out of 5
by A verified traveler from Germany, Stuttgart

Gemütliches Heim

Posted May 21, 2016
Sehr freundliche Mitarbeiter. Trotz sehr befahrene Straße sehr ruhig. Saubere Zimmer und gute Verkehrsanbindung.
Comment from Hotel Management
Jun 3, 2016 by Ivona J, Hotel Management
Liebe Sarah, Vielen Dank für Ihre schöne Feedback und wir freuen uns, Sie bald wieder zu sehen. Mit freundlichen Grüßen Ivona J - Operations Manager.
4 out of 5
by A verified traveler

Comfortable room and bed

Posted May 17, 2016
Cons: Parking was not easy. especially late at night when we arrived and the parking was full.
We stayed there for one night after arriving at Heathrow Airport. The staff in place were very helpful for the late check in. The bed were comfortable and the room quiet. The breakfast had a good selection.
Comment from Hotel Management
May 20, 2016 by Ivona J, Hotel Management
Dear Guest, Thank you for your kind feedback and we look forward seeing you again soon! Kind regards Ivona J - Operations Manager.
4 out of 5
by A verified traveler from Steiermark

Preis-Leistung stimmt

Posted May 15, 2016
Pros: Preis-Leistung
Cons: Den Festsaal eventuell akustisch etwas besser dämmen - es gab zwei Feiern, die recht laut im Zimmer hörbar waren - allerdings war pünktlich Schluss
Location: Gut erreichbar mit Bus etwas außerhalb von London
Unsere Wünsche die wir über die Expedia-Buchung geschrieben hatten wurden initial nicht berücksichtigt. Wir mussten nach dem einchecken bei der Rezeption nachfragen, um ein größeres / nicht straßenseitiges Zimmer zu bekommen. Beim Checkout kam es zu einer Falschbuchung (zu hoher Betrag), der nach Rückfrage auch korrigiert wurde (leider verbunden mit höheren Kreditkartengebühren zu meinen Lasten). Im generellen kann ich sagen Preis-Leistung hat gestimmt um das Personal war sehr bemüht unsere Wünsche zu erfüllen.
Comment from Hotel Management
May 21, 2016 by Ivona J, Hotel Management
Lieber Gast, Vielen Dank für Ihr Feedback und wir freuen uns, Sie bald wieder zu sehen! Mit freundlichen Grüßen Ivona J - Operations Manager.
3 out of 5
by A verified traveler

Posted May 4, 2016
This Hotel is nice but definitely not 4 star. Staff are nice and helpful.
Comment from Hotel Management
May 7, 2016 by Ivona J, Hotel Management
Dear Guest, Thank you for your feedback following your recent stay with us and we look forward seeing you again soon. Kind regards, Ivona.
4 out of 5
by A verified traveler

Posted May 3, 2016
Prima hotel! Goede service, ruime en nette kamer. Prima te bereiken met het openbaar vervoer.
Comment from Hotel Management
May 8, 2016 by Ivona J, Hotel Management
Beste Gast, bedankt voor uw beoordeling en hopelijk zien wij us snel weer terug. Vriendijke groeten Ivona J -