Ratings based on 633 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge, on

Nice hotel

Posted May 24, 2017
Nice hotel- great pool for the kids. Very clean - staff were great. If you had any questions or concerns you could even text them and they answer right away.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leamington

Comfortable hotel..friendly staff

Posted May 12, 2017
Pros: Atrium
Cons: Hand lotion provided in room for dry skin
Location: Lots of shops and restaurants near by
Comfortable stay with good amenities...friendly staff and loved the atrium
5 out of 5
Recommended
for Everyone
by A verified traveler from Southwestern Ontario

Central location in London.

Posted May 2, 2017
Close to shopping and spas. Beautiful pool / hot tub area. Very tropical! Fun waterslide! Nice restaurant. Very enjoyable and relaxing stay. Only thing missing was their own spa!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2017
Great place! It was very clean and comfortable. The atrium and pool were wonderful.
3 out of 5
by A verified traveler from Windsor, ON

A lot of hype for nothing ...

Posted Apr 21, 2017
I've heard this was a great place to stay and kid friendly. I wasn't impressed though. The pool area wasn't impressive; just a pool with palm trees. The restaurant on site was not kid friendly at all. The air in my room sounded like a plane taking off when it came on; woke up my son many times through the night. It was a mediocre stay at best. For the price I paid, I wouldnt go again ... if it was cheaper, I may consider it. Just a lot of hype for nothing out of the ordinary.
5 out of 5
Recommended
for Everyone
by A verified traveler from Earlton

Very nice hotel

Posted Apr 20, 2017
Pros: This hotel has a very nice pool,i felt like i was on a trip to cuba or something.
Location: This hotel is close to many restaurants,stores..etc..
I slept one night at this hotel and i was impressed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2017
Nice clean hotel. Updated. Pool area and fish ponds are like a tropical getaway.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2017
It was clean, tidy and close to amenities. I would recommend this hotel and stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from windsor ON

One night only

Posted Mar 30, 2017
Great hotel kids loved it. Excellent customer service.
5 out of 5
Recommended
for Everyone
by A verified traveler from l

Beautiful and Great Pool

Posted Mar 25, 2017
Great place to stay for couple or children as it has great pool. Conventions ongoing. I was impressed by my room it was down s corridor that looked as though it was an adult space quiet.