Hi Stepanie,Thank you for staying with us at the Best Western Plus Lamplighter Inn and leaving a wonderful review.We couldn't agree with you more! The atrium here holds a large indoor pool, hot tub, waterslide and so much more. Our guests can find themselves surrounded by lush gardens, waterfalls a large koi pond and even real palm trees! It's always exciting watching guests enter the atrium area who have never been here before. In the warmer months, the roof slides back to the open sky above creating a warm breeze throughout the area. This really gives off a tropical vibe. At night, the atrium area is lit up with pretty lights throughout the area . It truly is a must see/experience.Thank you again for your review. We appreciate and value your business and hope you will come back and see us again soon!Sincerely,Guest Relations

Hi Mark,Thank you for choosing to stay at the Best Western Plus Lamplighter Inn for a weekend getaway.We are thrilled everything was perfect and the kids had a blast. Review responses like yours are ones we hope and strive to receive from all our guests. It lets us know we are doing a great job and our guests are happy, comfortable and have everything they need. Thank you for sharing this with us and helping to spread the word about the Lamplighter Inn.We hope to welcome you back again soon!Sincerely,Guest Relations

Hi Annette,Thank you for leaving a 5-star rating!We are happy you enjoyed your stay with us at the Best Western Plus Lamplighter Inn and hope while here you had a chance to explore the property and all the great amenities offered.We hope to welcome you back again soon!Sincerely,Guest Relations

Hi Kelly,Thank you for choosing to stay with us at the Lamplighter Inn.We hope while here you had time to explore the hotel and everything it offers our guests. Always know, staff are here 24/7. If there is anything we can assist with, please feel free to reach out. Staff want to ensure all of our guests enjoy their stays with us and do what we can to see this happens.Thank you again for staying. We hope to welcome you back again soon!Sincerely,Guest Relations

Hi Nick,Thank you for staying with us at the Best Western Plus Lamplighter Inn.Our apologies you were not aware in advance of arrival the waterslide offers different hours from the pool. At this time, the waterslide hours are: Friday 4:30 PM – 10:00 PM; Saturday 9:00 AM – 10:00 PM; Sunday 9:00 AM – 3:30 PM; Monday – Thursday: Closed. When these hours change, we will be sure to update our website to reflect this. I do hope aside from the waterslide, you were able to enjoy all the other wonderful amenities offered.Thank you again for staying with us. We hope to have the opportunity to welcome you back when in the area next!Sincerely,Guest Relations

Hi Skylar,We are happy you enjoyed your stay with us as well enjoyed the location of the hotel. We are a quick drive from the 401 located in the South end of London. This hotel is surrounded by many great businesses and restaurants, many within walking distance. We are pleased your stay was enjoyed.Thank you for staying with us while in the city. We hope to have the opportunity to welcome you back again soon!Sincerely,Guest Relations

Hi Lyndsay,Thank you for taking the time to leave a review.We are happy you had another great stay with us. Reviews like yours are ones we strive to receive from all our guests. Thank you for sharing this and helping us spread the word about the Lamplighter Inn.We hope to welcome you back again soon!Sincerely,Guest Relations

Hi Marie,Thank you for staying with us at the Lamplighter Inn.We are pleased you enjoyed your time spent at the hotel and hope you had time to take advantage of all the great amenities offered to our guests.Thank you again. We appreciate your business and hope you will stay with us again in the near future.Sincerely,Guest Relations

Hi Laurie,Thank you for staying with us at the Best Western Plus Lamplighter Inn.We are happy you enjoyed your stay with us and hope to welcome you back again soon.Sincerely,Guest Relations

Hi Christina,Thank you for leaving a 5-star rating on your stay with us at the Best Western Plus Lamplighter Inn.We are thrilled you chose to stay with us again while in the city and look forward to welcoming you back again soon!Sincerely,Guest Relations

Hi Peter,Thank you for taking the time to leave a review.I am pleased to read everything went well during your past stay with us. Your review responses are the type of responses we hope and strive for from all our guests. It lets us know we are doing a great job and our guests are happy, comfortable and have everything they need. Thank you for sharing this with us. Thank you again for taking the time to complete a review. We hope you will come back and see us again soon.Sincerely,Guest Relations

Hi Allison,Thank you for choosing to stay with us while in London.Unfortunately vehicle break-ins are on the rise not only in the city but everywhere. Nothing of any value should be left exposed in a vehicle. It's unfortunate this occurred and do hope the vehicle's owner contacted Police to make a report. I was however pleased you enjoyed your stay at the hotel and hope you enjoyed all the amenities offered.Thank you again for taking the time to complete the survey. We hope to welcome you back soon!Sincerely,Guest Relations

Hi Oleksii,Thank you for leaving us a 5-star rating!We are thrilled you enjoyed your stay with us and hope to welcome you back again soon.Sincerely,Guest Relations

Hi Nicki,Thank you for leaving us a 5-star rating!We are thrilled you enjoyed your stay with us and hope to welcome you back again soon.Sincerely,Guest Relations

Hi Donna,Thank you for taking the time to leave a review.I would like to begin by apologizing for your encounter with one of our Duty Managers upon check in and for your encounters with the Front Desk staff upon check out from the hotel. This is not the experience we want for any of our guests and I apologize. I was however pleased you enjoyed your experience in Shelly’s Tap & Grill here on the property and we couldn’t agree with you more that the recommendations from your server were great choices. We are happy it was enjoyed.We are also pleased you found the beds to be comfortable and room clean, but apologize you did not feel the floors were clean. My apologies as well the alarm clock went off in your room a couple times and understand this would be disappointing. Staff should be checking these when rooms are cleaned between our guests. I will be sure to share your review with our Executive Housekeeper so she is aware and can look into this. Thank you for letting us know.Thank you again for taking the time to leave a review. We value your feedback as this helps us to learn and improve going forward.We hope to have the opportunity to welcome you back again when in the area next!Sincerely,Guest Relations

Hi Laurie,Thank you for leaving a 5-star rating!We are happy you enjoyed your stay with us at the Lamplighter Inn and hope to welcome you back again soon!Sincerely,Guest Relations

Hi Tawnya,Thank you for leaving a 5-star rating!We are happy you enjoyed your stay with us at the Best Western Plus Lamplighter Inn and hope while here you had a chance to explore the property and all the great amenities offered.We hope to welcome you back again soon!Sincerely,Guest Relations

Hi John,Thank you for leaving a 5-star review on your stay with us at the Best Western Plus Lamplighter Inn.We are happy you enjoyed the pool and hot tub and hope while here you had time to explore all the other great amenities offered.Thank you again. We hope to welcome you back again soon!Sincerely,Guest Relations