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Brook Hotel

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Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Overview of Brook Hotel

Brook Hotel

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationWestfield London Shopping Centre4 min drive
  • Popular LocationEventim Apollo5 min drive
  • Popular LocationRoyal Botanic Gardens, Kew6 min drive
  • AirportLondon (LHR-Heathrow)25 min drive

Choose dates to view prices

About this area

London

Located in London's Shepherd's Bush neighborhood, Brook Hotel is near a train station. Kensington Palace and Olympia Conference and Exhibition Centre are notable landmarks, and the area's natural beauty can be seen at Kensington Gardens and Hyde Park. Looking to enjoy an event or a game? See what's going on at SSE Arena, Wembley, or consider Piccadilly Theatre for a night out. Guests appreciate the hotel's convenience to public transportation: Stamford Brook Underground Station is 5 minutes by foot and Turnham Green Station is 8 minutes.
Popular Location

What's nearby

  • Westfield London Shopping Centre - 4 min drive
  • Eventim Apollo - 5 min drive
  • Royal Botanic Gardens, Kew - 6 min drive
  • Kensington High Street - 7 min drive
  • Kensington Palace - 18 min drive

Getting around

  • London South Acton Station - 4 min drive
  • Stamford Brook Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 25 min drive

Restaurants

  • The Tabard — 7 min walk
  • Artisan — 8 min walk
  • 101 Thai Kitchen — 8 min walk
  • Sushi Bar Makoto — 9 min walk
  • Azou — 9 min walk

About this property

Brook Hotel

3-star London hotel in Shepherd's Bush, near Westfield London Shopping Centre
This smoke-free hotel features a bar/lounge, express check-out, and a garden. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe. All 17 rooms offer free WiFi, coffee makers, and flat-screen TVs. Guests will also find electric kettles, fans, and showers.
Brook Hotel offers 17 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Free cooked-to-order breakfast available 7:30 AM–9 AM on weekdays and 8 AM–9:30 AM on weekends
  • 1 bar

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from August 13 2021 to September 1 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The electric car charging stations are located 100 meters from the hotel and are available for a surcharge.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
No pets and no service animals are allowed at this property

Property is also known as

Brook Hotel London
Brook London
Brook Hotel London England
England
Brook Hotel Hotel
Brook Hotel London
Brook Hotel Hotel London

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 43 out of 62 reviews
5 - Excellent 69%
Rating 4 - Good. 16 out of 62 reviews
4 - Good 26%
Rating 3 - Okay. 3 out of 62 reviews
3 - Okay 5%
Rating 2 - Poor. 0 out of 62 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 62 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, quiet, very welcoming owners
Characterful hotel with good-sized rooms (for London), plumbing that works, nice lounge, bar and pleasant breakfast room looking onto the garden. Clean, quiet. Double-glazing at the front cut out any traffic noise (it's on a bus route to Oxford Circus) and there are views over a green public space. Breakfast freshly cooked. Comfortable beds and excellent blackout curtains. The owners were very helpful and welcoming without being over-the-top, and made up a ground floor room for one of us who has some difficulty with stairs. Stairs to the 2nd floor are quite steep. We'd be happy to stay again.
Stayed 1 night in Feb 2020

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Amazing. Excellent hosts, lovely cosy atmosphere, wonderful breakfast. Great value all round. Thank you
Stayed 3 nights in Dec 2019

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019