Ratings based on 2,307 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.6 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 4, 2016
nice hotel .
4 out of 5
Recommended
for Everyone
by A verified traveler

tutto perfetto ma camera piccola

Posted Feb 1, 2016
Il soggiorno è stato come ce l'aspettavamo, tutto perfetto staff gentile, peccato per la dimensione della camera doppia (superior) troppo piccola, quasi claustrofobica. Inoltre il balcone non era calpestabile, un peccato anche quello ma niente di trascendentale.
5 out of 5
Recommended
for Everyone
by A verified traveler from teading

Nice hotel, 10 mins walk from Paddington

Posted Jan 30, 2016
Welcoming and efficient staff, spotless, well-equiped room, which was bigger than we'd anticipated - only problem was the very narrow bathroom. Nice atmosphere in the bar for an after-show drink. Will definitely stay here again - excellent value for money and all of this in a nice area.
3 out of 5
by A verified traveler

Iskallt badrum

Posted Jan 29, 2016
Vårt badrum saknade uppvärmning, det extra element vi fick hade inte tillräckligt lång sladd.
5 out of 5
Recommended
for Everyone
by A verified traveler from morgano

Albergo sofisticato e elegante

Posted Jan 25, 2016
Vicinissimo al centro di Londra a due passi dalla metro. Grazie alla sua posizione garantisce una estrema facilità negli spostamenti verso il centro. Personale giovane e cordiale Struttura nel complesso piacevole . Camere pulite e spaziose. Prezzo buono
3 out of 5
Recommended
for Everyone
by A verified traveler from Stockholm

Bra läge!

Posted Jan 25, 2016
Fint och rent hotell. Mitt i smeten, samt nära till både buss och ett flertal underground stationer. Rummen var väldigt små, och det var också de allra flesta av deras utrymmen. (Restauranger, hissar, korridorer, badrum.) Nära till många butiker och bra restauranger. Kan rekommendera!
4 out of 5
Recommended
for Everyone
by A verified traveler from Cannes

Très bel hôtel, bien situé, mais...

Posted Jan 25, 2016
Pros: Localisation, environnement résidentiel calme à proximité d'une rue animée (Queensway) et métro Bayswater (5 mn à pied), personnel agréable en general
Cons: Accueil : personnel masculin moins chaleureux Propreté : petits oublis sans gravité pas de frigo dans la chambre
Location: Résidentiel, proximité commerces de souvenirs et petits restos sur Queensway. Très proche : Notting hill, Knightsbridge (Harrods!) proche du centre
Le personnel est très inégalement aimable, entre ceux qui sont sympathiques et dévoués et ceux qu'on a l'air d'ennuyer. Les chambres sont petites mais propres et confortables. Très bonne literie. J'ai essayé d'avoir une chambre avec baignoire et on m'a installé dans une chambre près des cuisines, il a fallu faire la police car j'étais réveillé à 7 h par les bruits divers, sifflements, chants... Petits bémols à la propreté : 1°) une étagère était pleine de poussière 2°) Il a fallu demander à ce que les draps soient changés alors qu'ils étaient manifestement sales (de ma faute, certes). Restaurant très correct. Je recommande quand même cet hôtel pour sa localisation et ses prestations, il suffit juste d'être un peu exigeant et si on a une chambre en bas des escaliers qui mènent au restaurant (hôtel plein), une paire de boules quiès permet de passer un très bon séjour. Les autres chambres sont calmes mais plus petites et/ou sans baignoire. Question de priorité.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2016
Alles ist uns gefallen.Wir haben uns wohl gefühlt.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gabian

Clean, nice and well located

Posted Jan 22, 2016
Pros: I liked all the goodies offered for the bathroom and the good food in the restaurant
Cons: Everything was good for me
Location: Whiteley mall is small but nice for quick shopping and movie
Really nice small 4-storie building in Hyde Park 5-mn walking distance to Paddington railway station (and then direct access by express train in 15 mns to Eathrow airport) Good if you travel early in the morning You need less than half an hour all together to be at the airport
3 out of 5
Recommended
for Couples
by A verified traveler from Scotland

Comfortable Hotel, good location.

Posted Jan 19, 2016
Cons: Be more attentive to standards in relation to cleaning and customer care.
Location: Good location for us....allowed visits with ease to Nottinghill and with a smart walk we were able to spend time sight seeing in centre of London.
Some staff very pleasant, however spoils by some who didn't acknowledge at all. Not quite what I'd expect from 4 star..... Looks good but lacking attention to detail.