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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Carlton Hotel

2.5 out of 5

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Pillowtop beds, in-room safe, WiFi
Pillowtop beds, in-room safe, WiFi
Pillowtop beds, in-room safe, WiFi
Room Amenity
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Room Service
  • Housekeeping
  • 24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing

Explore the area

    Popular LocationWestminster Abbey19 min walk
    Popular LocationBuckingham Palace19 min walk
    Popular LocationBig Ben9 min drive
    AirportLondon (LHR-Heathrow)42 min drive
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  • Family Room (Large)

    Photos of Family Room (Large)

    5/5 guest room rating

    Room amenities

    • Sleeps 5
    • 1 Double Bed OR 3 Twin Beds
    More detailsFamily Room (Large)

  • Single Room

    Photos of Single Room

    Room amenities

    • Sleeps 1
    • 1 Twin Bed
    More detailsSingle Room

  • Double Room

    Photos of Double Room

    3.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room

  • Triple Room

    Photos of Triple Room

    Room amenities

    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More detailsTriple Room

  • Quadruple Room

    Photos of Quadruple Room

    Room amenities

    • Sleeps 4
    • 1 Double Bed and 2 Twin Beds
    More detailsQuadruple Room

  • Twin Room

    Photos of Twin Room

    4.3/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room

About this area

London

Located in London's London City Centre neighborhood, Carlton Hotel is in the city center and near a metro station. Westminster Abbey and Buckingham Palace are notable landmarks, and the area's natural beauty can be seen at St. James Park and Green Park. London Eye and Natural History Museum are not to be missed. Guests appreciate the hotel's convenience to public transportation: Pimlico Underground Station is 5 minutes by foot and Victoria Underground Station is 10 minutes.
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Popular Location

What's nearby

  • Westminster Abbey - 19 min walk
  • Buckingham Palace - 19 min walk
  • Big Ben - 9 min drive
  • Trafalgar Square - 14 min drive
  • London Eye - 15 min drive

Getting around

  • Pimlico Underground Station - 5 min walk
  • London Victoria Rail Station - 11 min walk
  • AirportHeathrow Airport (LHR) - 42 min drive

Restaurants

  • Goya — 4 min walk
  • About Thyme — 4 min walk
  • Seafresh — 4 min walk
  • The Queen's Arms — 4 min walk
  • Kazan — 4 min walk

About this property

Carlton Hotel

London hotel in London City Centre, walk to Apollo Victoria Theatre
WiFi in public areas, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Other amenities include express check-in, express check-out, and tour/ticket assistance. All 20 rooms offer WiFi, pillowtop beds, and TVs. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
Carlton Hotel offers 20 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. This London hotel provides wireless Internet access for a surcharge. Bathrooms include showers and hair dryers. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 5 per stay)
  • Available in some public areas: WiFi (GBP 5.00 per stay)

Parking and transportation

  • No onsite parking available

Food and drink

  • Room service available

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

More

  • Renovated entire property - July 2015
  • Smoke-free property

Room amenities

Bedroom

  • Pillow-top mattress

Bathroom

  • Hair dryer
  • Shower

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - 4:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 5 per stay (rates may vary)
  • Fee for wireless Internet in public areas: GBP 5.00 per stay (rates may vary)
  • Early check-in fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Noise-free guestrooms cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Carlton Hotel London
Carlton Hotel Hotel
Carlton Hotel London
Carlton Hotel Hotel London

Frequently asked questions

Can I cancel my reservation for free at Carlton Hotel and receive a full refund?
Yes, Carlton Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Carlton Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Carlton Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Carlton Hotel?
Carlton Hotel doesn't offer parking.
What time is check-in at Carlton Hotel?
Check-in is from 2:00 PM–4:00 AM. Early check-in is available for a fee of GBP 20.00 (subject to availability).
What time is check-out at Carlton Hotel?
Check-out is at 11 AM.
Where is Carlton Hotel located?
Located in London City Centre, this hotel is within a 15-minute walk of Apollo Victoria Theatre and Victoria Palace Theatre. Westminster Abbey and Buckingham Palace are also within 1 mi (2 km). Pimlico Underground Station is only a 5-minute walk and Victoria Underground Station is 10 minutes.
3.0
5 - Excellent
38
4 - Good
171
3 - Okay
173
2 - Poor
96
1 - Terrible
65

3.3/5

Cleanliness

3.2/5

Staff & service

3.1/5

Amenities

2.9/5

Property conditions & facilities

3/5 Okay

Stayed 1 night in Jul 2020

4/5 Good

Stayed 1 night in Mar 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
No frills functionality and good cleanliness.
A for no frills functionality and cleanliness B for breakfast D/E for staff attitude and communication Good location, 2 mins walk from Pimlico tube. Overall good value for money, and would stay again.
Stayed 1 night in Mar 2020

3/5 Okay

Traveled with family
Stayed 1 night in Feb 2020

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Room Cleanliness and comfort could not be faulted it was the check in was not great for me. I arrived 13.45 hoping to be able to check in a little early and just drop my bags (check in stated at 14.00) but nobody was around, the door locked and nobody answering the bell. I returned 15.15 to check in. The lock was still locked with a sign saying ' back in 10 minutes' when the 10 minutes started who knows! Waited outside for 5-8 minutes then let in by other guests leaving. Waited inside the reception area for another 5 minutes or so before the receptionist returned. No impressed with the wait to book in or the fact we could enter the building and have access to an unattended reception area.
Stayed 1 night in Jan 2020

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