Ratings based on 127 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
50% of guests recommend
3.2 Room cleanliness
2.8 Service & staff
2.5 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from South Carolina, USA

This hotel is well positioned for sightseeing

Posted Jul 14, 2016
Pros: Location
Cons: The bed comfort could be improved
Location: British Museum
Enjoyable stay in a safe neighborhood. Very close proximity to the British Museum and dinning options.
1 out of 5
by A verified traveler from 茅ヶ崎

繁華街に近く便利は良いがホテル設備・スタッフが良くない。                  

Posted May 13, 2016
Pros: 特に無し
Cons: リニューアル中であるようだが部屋周りだけであり、根本の設備の改善を望む。 冷蔵庫もつけてほしい。
Location: 繁華街にあり場所は良いが、上記のように改善を望むところがある。
夜中に雨漏りがあり室内の床カーペットに約1m四方水浸しになっていた。今までなかったといっていたが他の壁紙を見ると所々剥がれている箇所があり、以前にもあったような感じに見えた。 次の朝部屋を変えてもらうように言ったがチェックしたから大丈夫と言われ、部屋に入ったが床も・雨漏り箇所もそのままであり、この部屋に宿泊させるスタッフはあまりにも酷い。結局変えてもらったが 宿泊した部屋のランクが上らしく、追加料金を請求された。なんとも酷い。 エレベータがあまりにも古すぎ、異音・振動・廊下との段差・応答の鈍さと、全てにおいてホテル設備・スタッフの態度等最悪であった。
2 out of 5
by A verified traveler

Mja

Posted Apr 6, 2016 on Hotels
Fick tyvärr rum nere i källaren. Väldigt kallt. Servicen var ok, men kunde varit betydligt bättre. Läget var perfekt om du är ute efter shopping!
4 out of 5
by Francisco R

Pessoal nota 10.

Posted Apr 2, 2016 on Hotels
Hotel modernizado com localização muito boa. O Staff é nota 10, sempre disponível para ajudar. O café da manhã surpreende: Café inglês. Muito bom e gostoso! As avaliações anteriores do hotel que vimos em sites nos deixaram com algum receio. Resolvemos apostar nas avaliações positivas. A estadia Superou as expectativas.
4 out of 5
by FRANCOIS from Nantes

Pour le prix et la situation, ça va

Posted Mar 23, 2016 on Hotels
Hotel très bien situé. Les chambres auraient besoin d'un sacré rafraîchissement mais pour le prix et la situation c'est toujours mieux qu'un dortoir!
2 out of 5
by A verified traveler

Posted Mar 15, 2016
The carpet in the hallway was old and coming up in some parts Got stuck in the lift for approx 5mins. The lift kept opening inbetween floors (so the bare walls). No apologies from staff. Just said "oh what happened" Extended the room at the cost of £10 for two hours in the morning. Didn't get any extra sleep as the alarm kept going off on the lift. This again was because people were getting stuck. No sign was put on the lift after this. So people kept getting stuck. Wouldn't recommend this hotel
3 out of 5
by A verified traveler from Paris

Près du centre

Posted Mar 8, 2016
Pros: l'accueil, le salon
Cons: l'ascenseur
Location: Tout près d'Oxford Street
Un séjour de 3 jours bien agréable - hôtel très bien situé
1 out of 5
by A verified traveler

Basement Room in great location

Posted Mar 2, 2016
Only plus for this hotel is the location, otherwise it is a disaster. I had a freezing room in the basement with 2 space heaters
2 out of 5
by A verified traveler

Basic hotel - well located

Posted Feb 7, 2016 on Hotels
Basic hotel - well located
3 out of 5
by A verified traveler from Linköping

Nära Oxford Street så det var bra

Posted Feb 7, 2016
Dåligt ljudisolerade väggar så man hörde hur grannarna skrek 4 på morgonen, rummet kändes fuktigt trots att vi inte använt duschen och personalen (inte alla) var inte så gästvänliga. Utöver detta var hotellet bra. Det var rent och det viktigaste av allt, det var nära till Oxford Street.