Hi Kimmy, thank you for taking the time to leave us a review! I am glad you enjoyed a pleasant stay with us and that will visit us again. We started the full refurbishment of our property and we would love to welcome you back, this time in one of our future newly renovated rooms! Kind regards, Selma Tran-Van / Front Office Manager

Hi Catia, thank you for taking the time to leave us a review! I am glad you enjoyed a pleasant stay with us and that you particularly liked our central and well-connected location, in Holborn Covent Garden. We started the full refurbishment of our property and would love to welcome you back in one of our future newly renovated rooms! Kind regards, Selma Tran-Van / Front Office Manager

Hi Radhika, thank you for taking the time to leave us a review! I am glad you enjoyed a pleasant stay with us. We are in the middle of the full refurbishment of our property and would love to welcome you back, this time in one of our future newly renovated rooms! Kind regards, Selma Tran-Van / Front Office Manager

Dear Guest, thank you for taking the time to leave us a review! I am glad you enjoyed a pleasant stay with us and that you particularly liked our central and well-connected location, in Holborn Covent Garden. You mentioned our staff was friendly and helpful and I am gas we impacted your stay positively. I am sorry you did not have a good WiFi connection and we will do our best to remedy this as your comment has been forwarded to our maintenance team. We started the full refurbishment of our property and we would love to welcome you back, this time in one of our future newly renovated rooms! Kind regards, Selma Tran-Van / Front Office Manager

Hi Shamsul, thank you for taking the time to leave us a review! I am glad you enjoyed a pleasant stay with us and that you particularly liked our staff that you described as incredibly helpful and professional. We try to give our guests the best experience possible and I am delighted that we impacted your stay positively. I am glad we were able to help with your heating issue! We are in the middle of the full refurbishment of our property and would love to welcome you back, this time in one of our future newly renovated rooms! Kind regards, Selma Tran-Van / Front Office Manager

Hi Sharon, thank you for taking the time to leave us a review! I am glad you enjoyed a pleasant stay with us. We are in the middle of the full refurbishment of our property and would love to welcome you back, this time in one of our future newly renovated rooms! Kind regards, Selma Tran-Van / Front Office Manager

Hi Bijan, thank you for taking the time to leave us a review! I am glad you enjoyed a pleasant stay with us and that you particularly liked our central and well-connected location, in Holborn Covent Garden. We started the refurbishment of the property and would love to welcome you back, this time in one of our future newly renovated rooms! Kind regards, Selma Tran-Van / Front Office Manager

Hi Lara, thank you for taking the time to leave us a review! I am glad you enjoyed a pleasant stay with us. We started the full refurbishment of our property and we would love to welcome you back, this time in one of our future newly renovated rooms! Kind regards, Selma Tran-Van / Front Office Manager

Dear Luc, thank you for taking the time to leave us a review! I am glad you had a pleasant stay with us and that you particularly liked the complimentary coffee machine in the lobby. You also mentioned you enjoyed our central and well-connected location, in Holborn Covent Garden. I am sorry you were disappointed by the room and its soundproofing. Your comments have been noted and will be actioned as we are currently in the middle of the full renovation of the property. We hope to welcome you back soon, this time in one of our future newly renovated rooms! Kind regards, Selma Tran-Van / Front Office Manager

Dear Guest, thank you for taking the time to leave us a review! I am glad you enjoyed your stay with us. We started the full refurbishment of our property a few weeks ago and I hope to welcome you back soon, this time in one of our future newly renovated rooms! Kind regards, Selma Tran-Van / Front Office Manager

Dear Georgina, thank you for taking the time to leave us a review! I am glad you enjoyed your stay with us. We started the full refurbishment of our property a few weeks ago and I hope to welcome you back soon, this time in one of our future newly renovated rooms! Kind regards, Selma Tran-Van / Front Office Manager

Hi Lien Mei, thank you for taking the time to leave us a review! I am happy that you enjoyed your stay with us and that you particularly liked our central and well-connected location. I am sorry you had some issues with the cleaning of the room, your comments has been forwarded to our housekeeping team and will be acted upon. The refurbishment of our property has started and I hope that you will give us another chance by staying in one of our future newly renovated rooms! Kind regards, Selma Tran-Van / Front Office Manager

Hi Philip, thank you for taking the tine to leave us a review! I am happy you enjoyed your stay with us and that you particularly liked our central and well connected location, in Holborn Covent Garden. I'm sorry you were disappointed by the size of the TV. We are currently awaiting the start of the full refurbishment of our property and I am glad to say that all the TVs in the room will be upgraded! We hope to welcome you back soon! Kind regards, Selma Tran-Van / Front Office Manager

Hi Peter, thank you for taking the time to leave us a review! I an happy you enjoyed a pleasant stay with us and that you particularly liked our central and very well connected location, in Holborn Covent Garden. Thank you for praising our staff, I'm glad they were able to help you during your stay! We hope to welcome you back soon as we are currently awaiting the start of the full refurbishment of our property! Kind regards, Selma Tran-Van, Front Office Manager

Hi Veronica, thank you for taking the time to leave us a review! I'm sorry your stay with us was not up to your expectations and I would love to hear more about your feedback. Please do not hesitate to contact us directly. We hope you will give us another chance in the future, as we are currently awaiting the full refurbishment of our property! Kind regards, Selma Tran-Van / Front Office Manager

Hi Allison, thank you for taking the time to leave us a review! We are very happy you enjoyed a comfortable stay with us and that you particularly liked our very quiet and central location. We're glad you had time to enjoy all the amenities of your room, especially the AC in the room! We hope you will choose us again in the future! Kind regards, Selma Tran-Van - Front Office Manager

Hi Liana, thank you for taking the time to leave us a review! We are very happy you enjoyed a comfortable stay with us and that you particularly liked our central and very well connected location, in Holborn Covent Garden. We hope you will choose us again in the future! Kind regards, Selma Tran-Van - Front Office Manager

Hi Dawn, thank you for leaving us a review. We are sorry you did not enjoy your stay with us. We strive to give our guests the best experience possible and we have clearly failed this time. We would love to hear more about your experience and what you think could be improved in our property. Please don't hesitate to contact us directly. Kind regards, Selma Tran-Van - Front Office Manager

Hi Michelle, thank you for taking the time to leave us a review and for giving us a perfect score! We are very happy you enjoyed a spotless comfortable stay with us. Thank you for praising our staff, I know Anamaria will be thrilled to know you had a good experience with us! We're glad you particularly liked our central location in Holborn Covent Garden. We hope you will choose us again in the future! Kind regards, Selma Tran-Van - Front Office Manager

Hi Jodi, thank you for taking the time to leave us a review and giving us a perfect score! We are very happy you enjoyed a comfortable stay with us. We hope you will choose us again in the future! Kind regards, Selma Tran-Van - Front Office Manager

Hi Allan, thank you for taking the time to leave us a review! We are very happy you enjoyed a comfortable stay with us. Thank you for for praising our team! You will be happy to hear that we are currently waiting on the start of the full refurbishment of our property. We hope you will choose us again in the future! Kind regards, Selma Tran-Van - Front Office Manager

Dear Robert,First of all thank you so much for sharing your review with us. We are glad that you had an enjoyable stay at Citadines Holborn. Thank you for your nice comments about the location and facilities that we offer. We look forward to welcoming you back soon and until then we send you our very best wishes.Daniela Codreanu

Dear Angeline,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your kind words about our establishment and are glad to hear that overall, your one-night stay was enjoyable.We apologize for the inconvenience you experienced with the Wi-Fi in your room. We understand how frustrating it can be to rely on alternative options for internet access, and we apologize for any inconvenience this may have caused you during your stay. Our team is dedicated to providing a seamless and enjoyable experience for all our guests, and we take this matter seriously.Please rest assured that we have addressed the issue with our IT department, and steps are being taken to ensure that our Wi-Fi connectivity is reliable in all guest rooms. We appreciate your patience and understanding, and we apologize for any inconvenience this may have caused you.Should you choose to stay with us again in the future, we would be more than happy to assist you with any specific requirements or preferences you may have, including ensuring a strong and reliable Wi-Fi connection in your room.Once again, we sincerely apologize for the inconvenience you encountered, and we appreciate your valuable feedback. We hope to have the opportunity to welcome you back to our hotel and provide you with an exceptional experience.Warm regards,The Management Team

Dear Aileen,Thank you for choosing to stay with us and for taking the time to share your feedback. We appreciate your positive comments about the amenities provided in the room, including the fridge and microwave. We strive to ensure that our guests have everything they need for a comfortable and convenient stay, so it's wonderful to hear that these facilities were useful to you.We hope you had a pleasant and enjoyable experience overall during your stay. If there is anything else you would like to share or any suggestions you may have to help us further enhance our services, please don't hesitate to let us know. We value your feedback and take it into consideration as we continuously work to improve the quality of our accommodations and services.Once again, thank you for choosing to stay with us. We look forward to welcoming you back on your next visit.Warm regards,The Management Team

Dear Samuel,Thank you for staying at Citadines Holborn and for taking the time to write about your stay with us. I have noted your comments about the APP to use the laundry facilities. We will try to improve on this area of inconsistency in our department.I will share your feedback with the entire team and sincerely hope that we will have the pleasure of hosting you once again.Best wishes,Daniela Codreanu

Dear Raed,First, thank you so much for sharing your review with us. We are glad that you had an enjoyable stay at Citadines Holborn.Thank you for your nice comments about the staff. We pride ourselves in providing high standard apartments and our outmost aim is to make all our guests happy. We look forward to welcoming you back soon and until then we send you our very best wishes.Daniela Codreanu

Dear Matthew,Thank you for your feedback! We're glad to hear that you had a great experience at our location. Being close to various attractions and having convenient access to transportation is definitely a plus. We're pleased that you found the room comfortable and well-equipped with everything you needed.We appreciate your comments about the amenities such as the coffee machines, breakfast area, and the availability of cold water. It's always our aim to provide a pleasant and convenient stay for our guests.We apologize if you felt that the desk staff could have been more friendly and welcoming. We take your feedback seriously and will address this issue with our team to ensure that all guests receive warm and attentive service.We value your patronage and look forward to welcoming you back in the future.Best regards,The Management Team

Dear Heidi,Thank you for your return visit.I am glad that overall you have enjoyed your stay with us and I am truly sorry about the air conditioning situation. I am glad to confirm that we are in the process to upgrade our AC system and product here at Citadines.I sincerely hope you will allow us the opportunity to welcome you again in the near future. We can assure, if given another opportunity, to make sure your stay is a pleasant and positive experience.Best wishes,Daniela Codreanu

Dear Alzbeta,Thank you for your feedback and I am very sad to hear you had a disappointing experience. As we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome feedback such as yours, as they indicate the areas we can further improve. Best wishes, Daniela Codreanu

Dear Lisa,Thank you for your full score review on your stay. It was so nice read your positive feedback and I am very pleased to hear you enjoyed it. Please do not hesitate to choose us again for your next visit to London! Best wishes, Daniela Codreanu

Dear Monica,Thank you for your feedback! We're glad to hear that you found our area safe and enjoyed the complimentary amenities like the "made to order" coffee and fruit basket. We apologize for any inconvenience caused by the smell in the hallway due to cooking, but we're pleased to know that it didn't affect the room itself. We appreciate your input and hope to welcome you back again in the future!

Dear Chris,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be in a perfect location and appreciated its cleanliness. Our team strives to provide a comfortable and enjoyable experience for all our guests, so it's rewarding to know that we met your expectations. If you have any other questions or need assistance with anything else, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best Regards,The Management Team

Dear Sandra,Thank you for your feedback! We appreciate hearing about your experience at our location and the positive mention of our staff. We take guest safety seriously, and we're glad to hear that you and your daughter felt safe during your stay.We also value your input regarding breakfast. We constantly strive to improve our services, and your feedback helps us in that process. If you have any specific suggestions on how we can enhance our breakfast options, we would love to hear them.Once again, we thank you for choosing our location and sharing your thoughts. We hope to have the opportunity to welcome you and your daughter back in the future, and we'll continue working to make your experience even better.Best Regards,The Management Team

Dear Lloyd,Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience during your stay with us. Providing spacious and clean rooms, as well as a great location, is always our top priority. We appreciate your feedback and look forward to welcoming you back whenever you're in London again. If you have any other questions or need further assistance, please don't hesitate to let us know.Best Regards,The Management Team

Dear Mathiew,Thank you for taking the time to share your stay experience at Citadines Holborn-Covent Garden London!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.

Dear Tracey,Thank you for your ranking. We look forward to welcoming you again at any one of our serviced residences. Regards, Daniela Codreanu

Dear Abi,Thank you for your ranking. We look forward to welcoming you again at any one of our serviced residences.Regards, Daniela Codreanu

Dear Iva,Thank you for taking the time to share your feedback regarding your recent experience with us. We look forward to welcome you back at our property.Best Regards,The Management Team

Dear Sussi,Thank you for your Feedback and taking the time to share your thoughts with us. We are glad to hear that you found our location comfortable and in a great location. It's always rewarding to receive positive feedback from our guests, and we appreciate your kind words.We look forward to welcoming you back again at our Property hearing back from you soon.Best regards,The Management Team

Dear Albert,Thank you for taking the time to share your thoughts about our property. We are glad to hear that you found our location convenient, with easy access to both Covent Garden and Holborn tube station.We apologize for the inconvenience caused by the out-of-service coffee machines during your stay. We have taken note of your feedback and will work to ensure that such issues are addressed promptly in the future.We hope you had an enjoyable stay overall and that you will consider staying with us again in the future.Best regards,The Management Team

Dear Barak,Thank you for taking the time to share your feedback regarding your recent experience with us. We look forward to welcome you back at our property.Best Regards,The Management Team

Dear Jamie,hank you very much for taking the time to share your feedback with us. It was a pleasure to welcome you to Citadines Holborn Covent Garden London! We are delighted to read your comments about our location and hotel. For more space we also offer 1 bedroom apartments for your next stay with us. While waiting to welcome you, I would be delighted to send you the link for a virtual visit. We are looking forward to welcoming you again. Warm Regards

Dear Nicholas,Thank you for taking the time to provide us with your feedback regarding your recent stay at our Citadines Holborn-Covent Garden. We appreciate your kind words about the hotel's location and overall quality of the room.However, we are sorry to hear that you experienced some issues with the shower pressure, TV, and safe. Please accept our sincerest apologies for any inconvenience caused during your stay. We will be sure to address these issues with our maintenance team to ensure that they are resolved promptly.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,The Management Team

Dear Nathaniel,Thank you for your ranking. We look forward to welcoming you again at any one of our serviced residences.Regards,Daniela Codreanu

Dear Michael,Thank you for your recent feedback regarding our location, facilities, and staff. We are thrilled to hear that you had a positive experience with us and that our team was able to provide you with the support you needed.We take great pride in ensuring that our facilities are well-maintained and that our staff is always available to assist our guests in any way possible. It's wonderful to know that these efforts have not gone unnoticed.If you have any further comments or suggestions, please don't hesitate to let us know. We value your input and look forward to seeing you again soon.Best regards,The Management Team

Dear Valasis,Thank you for taking the time to share your positive experience with us. We are glad to hear that the location of our hotel was convenient for you and that you were able to explore the area easily. We take pride in being located in a central area that is within walking distance to many attractions and close to public transportation.We are also pleased to hear that our hotel was able to accommodate your family's needs with a separate room for your daughter and a kitchenette with necessary amenities. We understand that the comfort of our guests is important, and we apologize if the sofa bed was not the most comfortable option. Nonetheless, we are happy to hear that it did the trick.We appreciate your feedback and hope that you will consider staying with us again in the future.Sincerely,The Management Team

Dear Chester,Thank you for your feedback which will be shared with the team at Citadines Holborn. We are happy to read that you liked the location and appreciated our staff.As aparthotel, we provide the cleaning of the rooms once a week, for minimum length of stay of 7 days.Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again.Warm Regards,

Dear Jon,Thank you for choosing Citadines Holborn as your accommodation during your holiday in London. It is always encouraging for us to learn that our valuable residents are satisfied with our facilities and service. We hope that we will have the pleasure of welcoming you again in the near future.

Dear Kai-Tore,We are glad that you had an enjoyable stay. Thank you for sharing your experience and we look forward to welcoming you again.Warm Regards,

Dear William,Thank you for choosing Citadines Holborn as your accommodation during your holiday in London. It is always encouraging for us to learn that our valuable residents are satisfied with our facilities and service.We hope that we will have the pleasure of welcoming you again in the near future.Warm Regards,