Ratings based on 752 Verified Reviews

4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Sleep cheap in a good location

Posted Feb 13, 2017
The staff is very friendly. Room is small, TV doesn't have many channels, and linen service is weekly, but the room was perfectly adequate for our needs. The Barbican is an interesting area with plenty of shopping, restaurants, and museums nearby, with infinite fascinating walks in virtually every direction. Don't come expecting resort services, but this hotel is all it promises to be.
Comment from Hotel Management
Feb 18, 2017 by Cecile L, Hotel Management
Hi Alex, Thank you so much for that amazing Mark and comments. I will share it with the whole Team. We will be delighted to welcome you soon, Best wishes
5 out of 5
Recommended
for Everyone
by A verified traveler from France

Great hotel with self catering

Posted Feb 3, 2017
Newly refurbished. Very comfortable and plenty of room. 5 min walk to Barbican underground.
Comment from Hotel Management
Feb 18, 2017 by Cecile L, Hotel Management
hi Deb, Many thanks for that amazing mark and comments. We hope to welcome you again at Citadines Barbican. Best wishes
4 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Dera Reviewer, Thank you for your note. Have a lovely day, Cecile L
4 out of 5
Recommended
for Everyone
by A verified traveler

nice weekend stay

Posted Nov 7, 2016
Was relatively close to the central, surrounded by many food places and pubs. Very nice stay and would reccomend to a friend.
Comment from Hotel Management
Nov 23, 2016 by Cecile L, Hotel Management
Dear Kate, Thank you for your feedback. We are happy to see that you have enjoyed your stay with us. Cecile L
4 out of 5
by A verified traveler

Staying in the city?

Posted Oct 12, 2016 on Hotels
good hotel, convenient for the city with decent restaurants close by.
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Thank you for your comments. Kind regards, Anne C
4 out of 5
by A verified traveler

Posted Oct 11, 2016 on Hotels
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
thank you for your comments. Much appreciated. Anne C
3 out of 5
by A verified traveler

Convenient hotel in desperate need of an update

Posted Oct 8, 2016 on Hotels
I love much about this property, but it is currently in a state of disrepair. The location is excellent, but the rooms are badly beat up and in desperate need of a complete refresh. The hotel has announced that it is going through a period of remodelling, but I'll not be back until the refresh is complete. The hotel is in a location that makes access to public transportation excellent and a grocery store is nearby for self-catering. However, despite the advantages, the hotel change is still charging the usual price for rooms that are, to be polite, not in very good condition. When the hotel is finished with its update, I'll be back, but until then: no.
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Thank you for your comments. Our refurbishment is due to be completed by the end of the first quarter of 2017. We look foward to welcoming you back. Kind regards, Anne C
4 out of 5
by A verified traveler

Posted Oct 7, 2016 on Hotels
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Thank you for your comments. Kind regards, Anne C
5 out of 5
by A verified traveler

Posted Oct 3, 2016 on Hotels
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Thank you for you kind feeback. This is very much appreciated. Kind regards, Anne C
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 26, 2016 on Hotels