Ratings based on 378 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Comforts of home

Posted Mar 22, 2017
Pros: The hotel/apartment was comfortable. The living room, kitchen and extra 1/2 bath were such a welcome addition to the usual hotel room.
Cons: Drapes and an area rug in the living room would help absorb some of the street noise.
Location: The hotel is on a bus line so transportation is easy.
Imagine our delight when we arrived at our apartment and found a fully equipped kitchen that included a washer, dryer and dishwasher.
Comment from Hotel Management
Mar 23, 2017 by Viviana, Hotel Management
Dear Guest, Thank you for all your positive comments. We look forward to welcoming you in one of our serviced apartments. Kind Regards, Viviana Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Leeds

Nice hotel

Posted Feb 25, 2017
Nice hotel but a bit further from Kings Cross station than I was expecting. Fine for adults but not do good when you have a 5 year old with you. Would recommend it otherwise.
Comment from Hotel Management
Feb 28, 2017 by Daniela, Hotel Management
Dear Anne, Thank you for staying at Citadines St Marks Islington and for taking the time to write about your stay with us. I am sorry to hear that you found the property not to be in a good location. It would be a great pleasure to welcome you back soon, and the team and I very much look forward to Best wishes, Daniela Codreanu
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay for a short visit

Posted Feb 24, 2017
Pros: Lots of space...huge lounge area...good facilities
Cons: Bathroom could be updated
Location: Good location....near Angel tube station...and shops ets in Islington
We were visiting London for a couple of days, and found it to be a really good place to stay
Comment from Hotel Management
Feb 28, 2017 by Daniela , Hotel Management
Dear guest, Thank you for posting a glowing review of your stay with us at Citadines St Marks Apartments. Thank you for all of your positive comments and feed back of our hotel. I was happy to read that you found the property to be in a good location. We strive to make our guests feel as if Citadines St Marks is their home away from home, and feel as relaxed and comfortable as possible. thank you for your comments about the bathroom. we will try to improve on this are of inconsistency in our department. We very much appreciate your kind words and look forward to offering you a warm welcome on your next visit to London. Best wishes, Daniela Codreanu
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and value for money

Posted Feb 20, 2017
Great location - only 10-15 mins from the tube at Angel. The apartments are fairly basic so not the place if you are looking for a luxury experience but we thought it was great value for money - loads of room and everything has been kept neat and tidy. Perfect for a group or family. Staff were really helpful too. Would definitely go back for another weekend away.
Comment from Hotel Management
Feb 21, 2017 by Daniela, Hotel Management
Dear guest, First of all thank you so much for sharing your review with us. We are glad that you had an enjoyable stay at Citadines St Mark’s. Thank you for your nice comments about the staff and the facilities that we offer. We pride ourselves in providing high standard apartments and our outmost aim is to make all our guests happy. I was happy to read that you found the property to be in a good location. We look forward to welcoming you back soon and until then we send you our very best wishes. Daniela Codreanu
5 out of 5
Recommended
for Everyone
by A verified traveler from winchester

Nice spacious apartment

Posted Feb 20, 2017
Great apartment well equipped loads of space. Very comfortable, much bigger than expected, opposite bus stop
Comment from Hotel Management
Feb 21, 2017 by Daniela, Hotel Management
Dear lara, Thank you for posting a glowing review of your stay with us at Citadines St Marks. We are delighted that our apartment met your expectations and we would like to thank you for your feedback. We pride ourselves in providing high standard apartments and our outmost aim is to have happy guests. We very much appreciate your kind words and look forward to offering you a warm welcome on your next visit to London. Best wishes, Daniela Codreanu
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Lovely

Posted Feb 6, 2017
We stayed for one night here as it is the nearest hotel to where our daughter lives and we were delighted. We weren't sure what to expect and were apprehensive about booking an apartment instead of a hotel room. We were given a one bedroom apartment on the first floor. It was spacious, clean and comfortable with a fully equipped kitchen and complimentary tea and coffee. The building itself is gorgeous. It is either Georgian or built in the Georgian/colonial style with high ceilings giving a feeling of space and light. We intend to stay longer next time. Very reasonable prices, too. Really pleased with our choice.
Comment from Hotel Management
Feb 8, 2017 by Daniela, Hotel Management
Dear Clare, Thank you for staying at Citadines St Marks and for taking the time to share your experience. I am delighted that our apartment met your expectations and I would like to thank you for your kind words. We pride ourselves in providing high standard apartments and our outmost aim is to have happy guests. I want to thank you again for your constructive comments and I would be very happy to welcome you back soon for work or leisure. Best wishes, Daniela Codreanu
4 out of 5
Recommended
for Everyone
by A verified traveler from Wollongong

Good apartment

Posted Jan 20, 2017
Pros: Size and facilities eg washing machine and dishwasher in kitchen.
Location: Location is about 10 mins walk to Angel tube station so not as close as we would have liked with luggage etc.
Large accommodation by London standards with separate lounge and kitchen.
Comment from Hotel Management
Jan 27, 2017 by daniela.codreanu@citadines.com, Hotel Management
Dear Cynthia, Thank you for posting a review of your stay with us at Citadines St Marks Apartments. Thank you for all of your positive comments and feed back of our hotel. I was happy to read that you found the property to be in a good location. We strive to make our guests feel as if Citadines St Marks is their home away from home, and feel as relaxed and comfortable as possible. We very much appreciate your kind words and look forward to offering you a warm welcome on your next visit to London. Best wishes, Daniela Codreanu
4 out of 5
by A verified traveler

Spacious comfortable with shortcomings

Posted Dec 23, 2016 on Hotels
Room was spacious and comfortable. Rather newly refurbished, but they overlooked some things. No racks or hooks for wet towels, and there was not daily service, because its an apartment hotel. No place in bathroom to leave personal items. Worst of all, in four days we were not successful in signing onto the wifi in our room. Just didn't work.
Comment from Hotel Management
Dec 30, 2016 by General Manager, Hotel Management
Dear Guest, thank you for taking your time to leave a feedback in regards to your stay at Citadines St. Mark's. I am glad that you overall enjoyed your stay and thank you for your comments. I can assure you that we are already working on the areas of improvement you have highlighted. Your feedback is always very much appreciated as it helps us with improving our services. Kindest Regards, Viviana Biazzo Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Solihull, W Midlands

Very good location

Posted Dec 3, 2016
Pros: Spacious and modern.
Location: Shop, eat, drink and sightsee.
Bus stop outside hotel. 10 minute walk to Angel, plenty of shops, bars and restaurants. We did have a problem in the morning with no hot water. I tried the ensuite shower plus the bathroom shower and ended up having just a cold water splash. We boiled a kettle of water so that we could have a warm wash. We reported it to reception who sent an engineer but by then we were on a time scale for a train. The engineer said we could probably go and have a shower elsewhere but we didn't have time.
Comment from Hotel Management
Dec 5, 2016 by Daniela, Hotel Management
Dear Christina, Thank you for staying at Citadines St Marks Islington and for taking the time to write about your stay with us. I am truly delighted to read that you enjoyed your experience with us and it pleases me to read such lovely feedback about our apartments and the facilities that we offer. We are pleased that you found the apartment conveniently located for travel purposes. I have noted your comments about hot water and I can only apologise for this. It would be a great pleasure to welcome you back soon, and the team and I very much look forward to it. Best wishes, Daniela Codreanu
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Excellent alternative to traditional hotel

Posted Oct 31, 2016
Pros: The convenient location as well as the spacious layout.
Cons: Wished apartments could be available for earlier check-in for those coming in from oversees on an overnight flight
Location: Good shopping and large selection of restaurants within a 10 minute walk.
The Citadines St. Mark was a great alternative to a conventional hotel for the same price. We stayed in a two bedroom/two bath apartment. It has a fully furnished kitchen with dishwasher, refrigerator, stove, oven, microwave & washer/dryer as well as a living room/dining room area. It included all linens. It was close to central London and the train stations and had a bus stop directly in front as well as an underground tube station within a 10 minute walk. We would definitely stay there again.
Comment from Hotel Management
Nov 1, 2016 by daniela, Hotel Management
Dear kellie, Thank you for posting a glowing review of your stay with us at Citadines St Marks Apartments. We are delighted that our apartment met your expectations and we would like to thank you for your feedback. We pride ourselves in providing high standard apartments and our outmost aim is to have happy guests. We very much appreciate your kind words about staff and look forward to offering you a warm welcome on your next visit to London. Best wishes, Daniela Codreanu