Ratings based on 2,131 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Paris

Perfect location for Central London

Posted Feb 4, 2016
I've used this hotel several times before. Comfortable, slightly anonymous, functional hotel. Really needs safes large enough to take laptops though!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, nice apartment hotel

Posted Feb 1, 2016
Great location, coffee and tea in lobby, helpful staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Lanzarote

Hotel con excelente ubicación

Posted Jan 26, 2016
Magnifica ubicación, el personal muy amable 24 h a disposición. Habitaciones nuevas. Muy recomendable.
1 out of 5
by A verified traveler

Room was despicable and staff were unhelpful

Posted Jan 2, 2016
Room was not fit to be used and staff had no knowledge of local area
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel muy bien situado y con excelentes servicios

Posted Dec 12, 2015
Pros: Su situación y la disponibilidad de café o té en el hall durante todo el día.
Location: Muy cerca a dos paradas de metro y con gran oferta comercial
Estancia muy cómoda por su ubicación, cocina equipada con todo lo necesario que permitía desayunar o comer en el apartamento.
3 out of 5
by A verified traveler from Frankfurt

Lage gut, sinst mittelmäßig

Posted Dec 7, 2015
Hotel liegt super, direkt am Trafalgar Square. Leider wird das Zimmer nur einmal die Woche gemacht, was wir wahrscheinlich wussten, aber verdrängt hatten. Für den Preis, den man zahlt, fanden wir das ziemlich doof. Sehr nett ist, dass man sich immer Kaffee holen kann. Insgesamt ist das Hotel aber schon ziemlich verwohnt und rechtfertigt den hohen Preis nicht. Leider kann man für das Geld in London aber nicht wirklich toll wohnen.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location. Comfortable living

Posted Dec 2, 2015
Comfortable and happy. Great place to stay. Location is perfect and close to everything through walking or local transport.
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Very Good Hotel in Outstanding Location

Posted Dec 1, 2015
Pros: The location is the best asset, but the hotel is clean and comfortable. The staff is responsive, caring, and assists in every way possible.
Cons: The beds are comfortable, but the pillows are thin and hard. Replacing those would be very nice for guests.
Location: Between Trafalgar Square and the Hungerford Bridge, you are within walking distance of Buckingham Palace, The Eye, and theaters. Outstanding.
The hotel studios are larger than the average rooms we have found in comparable hotels. Americans often find European hotel rooms small as compared to U.S. chain hotels, but these studios have separate kitchen areas making the most of limited space. The hotel location cannot be beat. Step out the door and turn right and you are steps from Trafalgar Square and all manner of public transportation. Turn left out the door and cross the bridge and you have the entire South Bank within walking distance. The French staff are so helpful and accommodating with caring attitudes. While this is not a luxury hotel, it is comfortable and the kitchen offers an alternative to restaurant eating for those who prefer to eat in. I have stayed here three times and not been disappointed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Fantastic location

Posted Nov 26, 2015
Highly recommended hotel. Lovely and helpful staff, very clean, comfortable rooms, excellent location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Hotel muy bueno cerca de atracciones

Posted Nov 20, 2015
Pros: La ubicación es inmejorable
Cons: La limpieza de las habitaciones
Location: Todoas las atracciones están muy cerca caminando y algunas otras en camion a pocos minutos
El hotel está ubicado en una zona privilegiada a minutos caminando del Big Ben, London eye, The National Gallery, Trafalgar Square, el Palacio de Buckingham, Green Park, Hyde Park, Piccadilly Circus, etc. El staff es muy amable y lo único que encontramos particular fue que solo realizan el aseo de las habitaciones cada 7 días. El precio es otro tema a considerar pero en general la ubicación hace al hotel muy atractivo con ganas de volver a hospedarme en el.