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Overview of citizenM London Shoreditch

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Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

citizenM London Shoreditch

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationOld Spitalfields Market7 min walk
    Popular LocationLiverpool Street11 min walk
    Popular LocationBrick Lane12 min walk
    AirportLondon (LCY-London City)15 min drive

Choose dates to view prices

King Room

4.8/5 guest room rating
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

London

Located in London's London City Centre neighborhood, citizenM London Shoreditch is in the city center and near a metro station. Tower of London and Buckingham Palace are cultural highlights, and travelers looking to shop may want to visit Brick Lane and Old Spitalfields Market. Looking to enjoy an event or a game while in town? See what's going on at O2 Arena. Guests appreciate the hotel's convenience to public transportation: Old Street Underground Station is 10 minutes by foot and Liverpool Street Underground Station is 11 minutes.
Popular Location

What's nearby

  • Old Spitalfields Market - 7 min walk
  • Liverpool Street - 11 min walk
  • Brick Lane - 12 min walk
  • London Bridge - 10 min drive
  • Tower of London - 12 min drive

Getting around

  • Shoreditch High Street Overground Station - 1 min walk
  • Old Street Underground Station - 10 min walk
  • AirportLondon City Airport (LCY) - 15 min drive

Restaurants

  • CanteenM — 1 min walk
  • Flat Iron — 3 min walk
  • Beach Blanket Babylon — 3 min walk
  • The Horse & Groom — 3 min walk
  • Allpress Espresso Roastery — 3 min walk
View in a map

About this property

citizenM London Shoreditch

4-star London hotel in London City Centre, walk to Old Spitalfields Market
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. All 216 soundproofed rooms feature free WiFi and iPads. For a bit of entertainment, guests will find flat-screen TVs with digital channels, and other amenities include iPod docks and premium bedding.
CitizenM London Shoreditch offers 216 accommodations with iPads and iPod docking stations. Beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Onsite parking is wheelchair accessible

Food and drink

  • To-go breakfast available for a fee daily 6 AM–11 AM: GBP 12.5 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room accessibility
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable/satellite channels
  • iPad
  • iPod dock

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in. Guests have the possibility to enhance their stay via the citizenM mobile app prior to check-in. The citizenM app gives guests access to pre-arrival check-in, in addition to keyless room access, room controls, and optional cleaning and food services.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 12.5 per person (approximately)
  • Late check-out fee: GBP 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

Frequently asked questions

Can I cancel my reservation for free at citizenM London Shoreditch and receive a full refund?
Yes, citizenM London Shoreditch offers free cancellation on select room rates, because flexibility matters! Please refer to citizenM London Shoreditch cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at citizenM London Shoreditch?
As of Jan 19, 2021, prices found for a 1-night stay for 2 adults at citizenM London Shoreditch on Jan 20, 2021 start from $98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is citizenM London Shoreditch pet-friendly?
No, pets are not allowed at this property.
How much is parking at citizenM London Shoreditch?
CitizenM London Shoreditch doesn't offer parking.
What time is check-in at citizenM London Shoreditch?
Check-in is from 2:00 PM - midnight.
What time is check-out at citizenM London Shoreditch?
Check-out is at 11 AM. Late check-out is available for GBP 29 (subject to availability).
Where is citizenM London Shoreditch located?
Located in London City Centre, this boutique hotel is within a 15-minute walk of Old Spitalfields Market and Brick Lane. Tower of London and St. Paul's Cathedral are also within 2 mi (3 km). Shoreditch High Street Overground Station is only a 2-minute walk and London Shoreditch High Street Station is 2 minutes.
4.6
Wonderful
Rating 5 - Excellent. 688 out of 993 reviews
5 - Excellent 69%
Rating 4 - Good. 246 out of 993 reviews
4 - Good 25%
Rating 3 - Okay. 41 out of 993 reviews
3 - Okay 4%
Rating 2 - Poor. 11 out of 993 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 993 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time, people are so friendly and help u as much they can I will come back
Stayed 3 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location
Great hotel and location. Staff very friendly and accommodating. Will definitely be staying here again
Stayed 1 night in Oct 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Tech is great when it works!
This hotel was very high tech which is great if it all worked but the ipad used to control the room settings clearly wasn't linked correctly as the film we watched stopped 4 times, just cut out and we gave up in the end, the volume was laggy and hard to adjust and there were no settings you could get into other than very basic blinds, lights and air con. Also there is no tea/coffee making in rooms, not a big thing but it was definitely missed by us.
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and location was excellent.
Stayed 5 nights in Oct 2020

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