COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

CitySpace Borough

Photo gallery

Featured Image
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Overview of CitySpace Borough

CitySpace Borough

3 out of 5
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationThe Shard9 min walk
  • Popular LocationLondon Bridge11 min walk
  • Popular LocationTower Bridge8 min drive
  • AirportLondon (LHR-Heathrow)54 min drive

Choose dates to view prices

About this area

London

Located in London's London City Centre neighborhood, CitySpace Borough is near a metro station. Tower Bridge and St. Paul's Cathedral are notable landmarks, and the area's natural beauty can be seen at St. James Park and Russell Square. Looking to enjoy an event or a game? See what's going on at Emirates Stadium, or consider Piccadilly Theatre for a night out. Guests appreciate the hotel's convenience to public transportation: Borough Underground Station is just steps away and London Bridge Underground Station is 10 minutes by foot.
Popular Location

What's nearby

  • The Shard - 9 min walk
  • London Bridge - 11 min walk
  • Tower Bridge - 8 min drive
  • St. Paul's Cathedral - 9 min drive
  • Tower of London - 15 min drive

Getting around

  • Borough Underground Station - 1 min walk
  • London Bridge Station - 9 min walk
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • Eat — 1 min walk
  • The Royal Oak — 3 min walk
  • Tas Restaurant — 4 min walk
  • Tas Deli — 4 min walk
  • The Ship — 4 min walk

About this property

CitySpace Borough

3-star London hotel in London City Centre, walk to Borough Market
A coffee shop/café, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. All 17 rooms offer free WiFi and free wired Internet, plus coffee makers and flat-screen TVs. Portable fans, hair dryers, and showers are among the other amenities that guests will find.
CitySpace Borough offers 17 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This London hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee weekdays 7:00 AM–10:00 AM: GBP 5.00-15.00 for adults and GBP 5.00-15.00 for children
  • 1 coffee shop/café

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Greek
  • Romanian

Business services

  • 24-hour business center
  • Meeting rooms - 2

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GBP 5.00 and GBP 15.00 for adults, GBP 5.00 and GBP 15.00 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

City Hotel
CitySpace
CitySpace Borough Hotel
CitySpace Borough London
CitySpace Borough Hotel London

Frequently asked questions

3.3
Rating 5 - Excellent. 19 out of 100 reviews
5 - Excellent 19%
Rating 4 - Good. 33 out of 100 reviews
4 - Good 33%
Rating 3 - Okay. 17 out of 100 reviews
3 - Okay 17%
Rating 2 - Poor. 19 out of 100 reviews
2 - Poor 19%
Rating 1 - Terrible. 12 out of 100 reviews
1 - Terrible 12%

3.8/5

Cleanliness

3.7/5

Staff & service

3.2/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2021

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The only thing good about this place is the people
The only thing good about this place is the staff working there. Even though it says on hotels.com that it was a private bathroom for the double room, the bathrooms (there were 2) was actually outside the room in the corridor. The staff claimed it was ours and private, but it wasn't very clean and there are stains everywhere on the sink and the toilet. There is a sink inside our room. The toilet itself was not very far from the room, but it is definitely not what we expected. And that was actually not the biggest problem. The floors in this building are extremely noisy and you can hear what people upstairs are doing. My "neighbour" was back at 2am in the morning and I can clearly hear them walking up the staircase each room, going up to their room which is ahead of me, walking around until they goes to bed at around 3:30 in the morning. Room is small, we had a twin single bed, one of them was right next to a window that is next to the bed that I can just roll out of. If I sleep the other way round I would actually be worried to slide out of the window. Terrible building. The building is also facing the main street, so expect to have trucks and noisy drunk dudes waking you up. We were there on a Saturday night, after the noisy night there goes the church right next to it ringing their bell nonstop for 45 mins. Fortunately, the reception lady was nice and let it stay until 12 to check out, otherwise it is bascially a sleepless night.
Stayed 1 night in Sep 2020

2/5 Poor

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
3* - You get what you pay for.
Great check-in experience and good COVID-19 safety precautions. Room was OK, bedside table was dusty and 2 lights were out in the bathroom. 3* - You get what you pay for.
Stayed 1 night in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

2/5 Poor

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
We arrived at 4pm for check in and didn’t have the keys to the room until 6.30pm very disappointing on top the heating in the room wasn’t working and the blow up heater was broken they didn’t have a spare one to give us
Stayed 1 night in Feb 2020