Ratings based on 1,591 Verified Reviews

4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

The Best Hotel in the Area

Posted Nov 10, 2017
Pros: Location and Breakfast
Cons: Quality of Room Amenity and TV signal (there was none when I stayed) could be improved.
Location: There is a delightful local bakery open for 24 hours just opposite the hotel. You can have a nice cup of mint tea and cake inside,
I got the impression that this hotel might be struggling maintaining the quality of room facility and amenity. There was no TV signal in my room. There was very few facial tissues left in the box. Shampoo and Bath form were very thin and felt diluted. HotelInformation booklet in the room had some sticky stuff, trace of sugary drink?, on the cover. However, the room was spacious and beddings were clean. Breakfast was excellent. So all in all, I was satisfied with my stay.
Comment from Hotel Management
Nov 14, 2017 by Maria Dellaporta, Reservations supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from oxford, UK

Nice pool and food food pub next door

Posted Nov 2, 2017
Shame the TV didn’t work for the full four night stay and no communication from staff on this as I requested daily for a repair with little interest from staff Some form of compensation and apology should’ve happened
Comment from Hotel Management
Nov 6, 2017 by Maria Dellaporta, Reservations supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from oliver, bc canada

noisy street

Posted Nov 1, 2017
tv not working properly, noisy street, had to pay $50.00 / nite for an upgrade from a basement room.
Comment from Hotel Management
Nov 6, 2017 by Maria Dellaporta, Reservations supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Pensacola, FL

Posted Oct 19, 2017
Beautiful historic building with lots of modern amenities. Staff were excellent!
Comment from Hotel Management
Oct 20, 2017 by Maria Dellaporta, Reservations supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Fife, Scotland

Great hotel with great access to London Transport

Posted Sep 24, 2017
Pros: Quiet and comfortable with helpful staff.
Cons: Access to first floor dining room is by stairs. Disabled grandson had to get through a locked function room to reach it. Not really convenient.
Location: London Transport bus stops right outside the hotel and a short bus ride to the Underground gave great access to central London.
Arrived before standard check in time from an overnight flight from Canada. Reception staff were able to book us in ahead of schedule, allowing to get our heads down for a few hours before going to the theatre. The hotel room was reasonably spacious (it was a family room with two beds) so the small table and chairs were not really accessible. The hotel was well equipped with a pool and despite our room being on the ground floor was quiet.
Comment from Hotel Management
Sep 25, 2017 by Maria Dellaporta, Reservations supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Convenient for trip to access London

Posted Sep 24, 2017
We wanted a decent hotel with parking with easy access to the city and this hotel proved to be one of the best: very friendly, cooperative staff, convenient underground car park (though the access to it felt a bit tight with a large car), reasonable cost to park car overnight. We were going to a midnight performance of a Shakespearean play at the Globe Theatre but since there was a fund-raising dance at the hotel, we joined in and this made our stay more memorable and enjoyable.
Comment from Hotel Management
Sep 25, 2017 by Maria Dellaporta, Reservations supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Posted Sep 17, 2017
The only problem with my stay was the suburb. Apart from that is was fine.
Comment from Hotel Management
Sep 20, 2017 by Maria Dellaporta, Reservations supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Brecon

Posted Sep 15, 2017
The staff and whole hotel experience were amazing would definitely stay here again
Comment from Hotel Management
Sep 20, 2017 by Maria Dellaporta, Reservations supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from South Tyneside

Hotel near Cricklewood overhead train station

Posted Sep 2, 2017
Lots of coffee shops, places to eat, we had a room which was located on 3rd floor and overlooked a side street but was quiet. We couldnt get the air-con cold enough, so the gentleman on reception popped up and sorted it immediately. Car park was underneath hotel,£15 a night, it has only 1 entrance/exit down a twisted narrow lane but is controlled by traffic light system. Would stay there again.
Comment from Hotel Management
Sep 4, 2017 by Maria Dellaporta, Reservations supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2017
All was fine. Not much more I can say. I have no complaints. Everything was fine. The bed was comfortable and I had good resting sleeps in it.
Comment from Hotel Management
Aug 29, 2017 by Marie Caps, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Clayton Crown Hotel London