Ratings based on 1,584 Verified Reviews

4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Fife, Scotland

Great hotel with great access to London Transport

Posted Sep 24, 2017
Pros: Quiet and comfortable with helpful staff.
Cons: Access to first floor dining room is by stairs. Disabled grandson had to get through a locked function room to reach it. Not really convenient.
Location: London Transport bus stops right outside the hotel and a short bus ride to the Underground gave great access to central London.
Arrived before standard check in time from an overnight flight from Canada. Reception staff were able to book us in ahead of schedule, allowing to get our heads down for a few hours before going to the theatre. The hotel room was reasonably spacious (it was a family room with two beds) so the small table and chairs were not really accessible. The hotel was well equipped with a pool and despite our room being on the ground floor was quiet.
Comment from Hotel Management
Sep 25, 2017 by Maria Dellaporta, Reservations supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Convenient for trip to access London

Posted Sep 24, 2017
We wanted a decent hotel with parking with easy access to the city and this hotel proved to be one of the best: very friendly, cooperative staff, convenient underground car park (though the access to it felt a bit tight with a large car), reasonable cost to park car overnight. We were going to a midnight performance of a Shakespearean play at the Globe Theatre but since there was a fund-raising dance at the hotel, we joined in and this made our stay more memorable and enjoyable.
Comment from Hotel Management
Sep 25, 2017 by Maria Dellaporta, Reservations supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Posted Sep 17, 2017
The only problem with my stay was the suburb. Apart from that is was fine.
Comment from Hotel Management
Sep 20, 2017 by Maria Dellaporta, Reservations supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Brecon

Posted Sep 15, 2017
The staff and whole hotel experience were amazing would definitely stay here again
Comment from Hotel Management
Sep 20, 2017 by Maria Dellaporta, Reservations supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from South Tyneside

Hotel near Cricklewood overhead train station

Posted Sep 2, 2017
Lots of coffee shops, places to eat, we had a room which was located on 3rd floor and overlooked a side street but was quiet. We couldnt get the air-con cold enough, so the gentleman on reception popped up and sorted it immediately. Car park was underneath hotel,£15 a night, it has only 1 entrance/exit down a twisted narrow lane but is controlled by traffic light system. Would stay there again.
Comment from Hotel Management
Sep 4, 2017 by Maria Dellaporta, Reservations supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2017
All was fine. Not much more I can say. I have no complaints. Everything was fine. The bed was comfortable and I had good resting sleeps in it.
Comment from Hotel Management
Aug 29, 2017 by Marie Caps, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Clayton Crown Hotel London
4 out of 5
Recommended
for Everyone
by A verified traveler from australia

EXCELLENT HOTEL

Posted Aug 22, 2017
Cons: a smoking area at the back of the hotel would be nice so you don't have to hang out the front and a bar fridge in room too keep food/milk cold.
Overall very happy with this hotel. couple of maintenance issues which got sorted. Rooms are clean and comfortable ,beds are excellent. Breakfast is worth the money and good variety
Comment from Hotel Management
Aug 24, 2017 by Marie Caps, Hotel Management
Dear Judy, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Clayton Crown Hotel London
3 out of 5
Recommended
for Everyone
by A verified traveler from chicago il

Good hotel if you are traveling on a budget.

Posted Aug 20, 2017
The hotel is nice and clean but needs updating. I think they make up for it with staff being so nice and accommodating. Good if you are traveling on a budget.
Comment from Hotel Management
Aug 24, 2017 by Marie Caps, Hotel Management
Dear Kim, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Clayton Crown Hotel London
4 out of 5
Recommended
for Everyone
by A verified traveler from Lakewood, WA

Posted Aug 4, 2017
We stayed in London for two weeks and this quickly became our home away from home. The neighborhood was the true London Experience, but safe. Far from the posh side of London, but also not in the scruffy part. A true gem in a rural environment.
Comment from Hotel Management
Aug 11, 2017 by Maria Dellaporta, Reservations supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Great hotel in the Northwest of London.

Posted Jul 21, 2017
Pros: Only a 15 minute walk to the nearest underground tube station, or you could hop on the bus which was right in front of the hotel.
Location: Great options for food nearby.
I really enjoyed my stay at Clayton Crown. The staff were always willing to help, and made sure I had a great stay. The room was always clean and it was very quiet during the night.
Comment from Hotel Management
Jul 26, 2017 by Maria Dellaporta, Reservations supervisor, Hotel Management
Thanks for staying with us. We appreciate your feedback!