Ratings based on 612 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
94% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

el hotel esta centrico

Posted Jan 18, 2016
lo demás no vale nada el personal desagradable , no saben español , las habitaciones en el sotano , pasamos frio etc.....
Comment from Hotel Management
Jan 21, 2016 by Asad Zaheeruddin, Hotel Management
Estimado cliente valorado, En nombre de todo nuestro equipo, me gustaría pedir disculpas por no superar sus expectativas. Su satisfacción es importante para nosotros y nos va a utilizar la retroalimentación que nos ha facilitado para hacer mejoras para asegurar que ofrecemos una experiencia excepcional para nuestros clientes en el futuro. Saludos cordiales, Asad Zaheeruddin Gerente general
5 out of 5
Recommended
for Everyone
by A verified traveler from Milano

Ottimo hotel

Posted Jan 6, 2016
L'hotel si trova a due minuti dalla stazione e metropolitana di Victoria, comodo per spostarsi in un attimo in tutte le zone della città. Camera piccola ma pulita e confortevole. Punto di forza sicuramente la colazione abbondante e varia.
Comment from Hotel Management
Jan 23, 2016 by Asad Zaheeruddin, Hotel Management
Cara Sara , Grazie per il suggerimento. Il team è lieto di sapere che vi è piaciuto il vostro soggiorno con noi , soprattutto la nostra colazione continentale . Saremo lieti di darvi il benvenuto di nuovo in un prossimo futuro . Cordiali saluti, asad Zaheeruddin Direttore generale
3 out of 5
Recommended
for Everyone
by A verified traveler from prestatyn

Posted Jan 4, 2016
Pros: Hotel was ok, our room was in the basement and quite basic, children's bed very unomfy but great location
Cons: .
Location: Locat ion was great for us close to Victoria station and great choice of restaurants nearby and pubs. Also walking distance to Big Ben and buck palace
Close to Victoria station so ideal location as can walk to Westminster, Buckingham palace etc. Good restaurants close by so great location
Comment from Hotel Management
Jan 20, 2016 by Asad Zaheeruddin, Hotel Management
Dear Alli, Thank you for your feedback. The team is delighted to hear that you really liked the location of the hotel. We are really sorry to hear that the children's bed was uncomfortable and we will take your feedback on board, and review our bedding when refurbishing the bedrooms later this year. We hope to welcome you again in the near future. Kind regards, Asad Zaheeruddin General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Le Boupère

Bon rapport qualité/prix

Posted Jan 3, 2016
Pros: Disponibilité du personnel, petit-déj, ouvert 24h/24. Proximité de tout, restau, pub, station de bus ou du centre à pied même avec de jeunes enfants.
Hôtel très proche de Victoria Station, situé à deux pas des arrêts de bus type Big Bus company, donc très pratique pour faire le tour de Londres. Juste à côté de Victoria Street, à 1/2 heure à pied de Big Ben, sans changement de rue ni de risque de se perdre. Un super pub juste de l'autre côté de la rue et une crêperie en guise de voisins. Tout ce qu'il faut à proximité. Concernant l'hôtel, le personnel est très sympatique et cherche à répondre à nos attentes. Notre chambre au 2ème étage était propre et assez spacieuse pour 4 pour y dormir. Rien à redire sur le petit déjeuner. Il y a tout ce qu'il faut pour tous les goûts. Il manquerait quand même la petite touche british...
Comment from Hotel Management
Jan 21, 2016 by Asad Zaheeruddin, Hotel Management
Cher kloklo, Merci de prendre le temps d'examiner notre hôtel. L'équipe est ravie d'apprendre que vous avez apprécié votre séjour avec nous. Nous espérons de vous accueillir dans un proche avenir. Meilleurs voeux, Asad Zaheeruddin
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Dec 30, 2015
Great hotel. Clean and friendly staff. We traveled with 3 teenagers (family of 5) and two rooms had sufficient space, rooms. Breakfast was fantastic and very clean. Only thing i would say is the rooms could do with an extra power point and laundry facilities would have been useful but there was a laundromat nearby.
3 out of 5
Recommended
for Everyone
by A verified traveler

Goede ligging vlakbij Victoria Station, 3 min

Posted Dec 7, 2015
Kamer aan straat kant erg gehorig qua verkeer. Kamer niet zo schoon. Ontbijt prima
Comment from Hotel Management
Dec 13, 2015 by Asad Zaheeruddin, Hotel Management
Sehr geehrter Gast, Wir danken Ihnen für die Zeit nehmen, unsere bewerten möchten. Das Team ist erfreut zu hören, dass Sie Ihren Aufenthalt genießen Sie mit uns und waren mit der Lage des Hotels begeistert . Es wird Sie freuen zu hören, dass wir planen, unsere Zimmer zu renovieren im nächsten Jahr und aktualisieren unsere Betten und Matratzen werden . Wir hoffen jedoch, dass sie in naher Zukunft begrüßen zu dürfen. Herzliche Grüße, Asad Zaheeruddin Generaldirektor
2 out of 5
by A verified traveler from sulmona

Posted Nov 14, 2015
Albergo sprovvisto di acqua calda pulizia camere appena sufficiente personale poco disponibile .Altro inconveniente non risolto una delle due finestre non si chiudeva.Colazione sufficiente
1 out of 5
Recommended
for Families
by jim from ade

Posted Nov 6, 2015 on Hotels
Chambre cote rue . Enormement de bruit!!! Petit dej mediocre!! Lit inconfortable. Personel tres bien.
5 out of 5
Recommended
for Getaway With Friends
by Sadna from Camberley

A Comfortable stay.

Posted Nov 1, 2015 on Hotels
We needed a place to stay after the show Wicked at Appollo theatre and Comfort inn was very practical in terms of location, cost, family friendly and cost was reasonable. The staff was courteous and very helpful. The room was noisy through the night as it opened on some extractors, but other than that, we could not fault it for what we had paid and needed it for. Thank you.
4 out of 5
Recommended
for Families
by Louis from Laval

Voyageurs ne recherchant pas le gros luxe!

Posted Nov 1, 2015 on Hotels
Excellents déjeuners compris dans le prix, ce qui aide au budget.