Ratings based on 341 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
87% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
2.6 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Good hotel

Posted Feb 2, 2016
It's nicely designed, comfortable and has good heating! Really nice people they let me use the microwave for my daughter milk really appreciated! Thank you.
1 out of 5
by A verified traveler from france

personnel accueillant,chambre sans chauffage etc

Posted Dec 28, 2015
Pros: l'accueil , le petit déjeuner
Cons: chauffer les chambres changer les matelas , sommiers
Location: quartier calme , distance correcte des stations de métro
points fort :Le personnel est accueillant et sympathique , le petit déjeuné est bien , prix très correct points faible : ménage correct , le soucis est que nous n'avions pas de chauffage dans notre chambre (en décembre ! ), la literie est à changer car les matelas sont fichus , peu de serviettes de bain etc...
2 out of 5
by A verified traveler from roma

Letti da campeggio

Posted Dec 16, 2015
Pros: l'edificio nell'insieme e la posizione
Cons: sicuramente il comfort dei letti
Location: risto/pub in loco e fermata metro a 400mt
Letti ricavati da due divani letto ad una piazza e mezza addossati ai muri laterali.Camera piccola e senza armadio.Letto rifatto semplicemente tirando su le coperte.Prima colazione molto limitata e con personale "distratto"dal continuo utilizzo del cellulare personale.
5 out of 5
Recommended
for Everyone
by A verified traveler

Can't Fault It

Posted Dec 3, 2015
Pros: Great location and value. Five tube stations within a few minutes walk.
Cons: Nothing.
Location: Exactly half way between Shepherd's Bush Empire and Hammersmith Apollo, a few minutes walk in either direction, if you like gigs.
Great value, comfortable and in a wonderful location, you couldn't ask for more. Staff are helpful but unobtrusive.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ross on wye

Clean and friendly.

Posted Nov 14, 2015
Lovely staff, perfectly clean room. Possibly the smallest double. (pah!) bed I've ever slept in, in the smallest possible room.
2 out of 5
by A verified traveler from Köping

Hotellrummet luktade fukt, mögel i duschen. Litet

Posted Nov 10, 2015
Pros: Frukosten.
Cons: Kaffet, sängen lukten, möglet i duschen.
Location: Man nåste åka buss till Oxford street. Lite långt från sevärdheterna.
Upplevde att hotellet var unket, det enda bra var frukosten. Instängda rum,
3 out of 5
Recommended
for Everyone
by A verified traveler from Niedersachsen

Posted Nov 8, 2015
Nettes Hotel und für ein paar Tage London völlig ausreichend.
2 out of 5
by Shir

kurzer Städtetrip

Posted Nov 2, 2015 on Ebookers
Personal war sehr nett und hilfsbereit und auf unsere Beschwerden (defekte Klobrille) wurde sofort reagiert. Dies ist aber auch schon der einzig positve Aspekt. Von außen hui und von innen pfui. Unser Zimmer befand sich im Kellerabteil und war nicht größer als eine Hundehütte. Es gab nicht einmal einen Schrank und als Bettwäsche gab es eine Wolldecke, die wahrscheinlich noch nie eine Waschmaschine von innen gesehen hat. Die ganze Wand war voller Risse und Löchern. Man wusste nie ob das Fenster offen oder zu war, da der Straßenlärm immer gleichbleibend laut war. Im Bad gab es statt einer Badematte einen keimigen Fußabtreter, die Dusche war voller Schimmel und das Highlight war die Klobrille. Die Klobrille war nicht befestigt und es war nicht möglich sich darauf zu setzen. Wir hatten uns darüber zwar gleich beschwert und sie wurde befestigt, allerdings war nach 5 Minuten dasselbe Problem wieder da. Rezeption, Speiseraum und Abstellkammer ist ein und derselbe Raum. Frühstück Eier, Toast, Erdnussbutter und O-Saft. Mir ist es ein Rätsel, wie dieses Hotel 3 Sterne haben kann.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great budget hotel.

Posted Oct 24, 2015
Repeatedly use this budget hotel for its friendly staff and convenient location.
1 out of 5
Recommended
for Business Travelers
by Mr J from Maidstone

Worst Hotel Stay Ever

Posted Oct 20, 2015 on Hotels
This is the worst hotel that I have ever had the misfortune of spending 2 nights in. Having booked this hotel for an exhibition that we were attending at Olympia, this hotel was only meant to be for a quick rest each night. Location to Olympia is ideal. However, the walls were so thin that i could hear people upstairs talking, watching the Television, showering etc. The Hotel Staff were the most rude, arrogant and self-centred people I have ever encountered. Clearly the phrase 'the customer is always right' translates to 'the hotel owner is always right and must not be questioned'. My colleague & I did ask for a small discount as an apology for such dirty rooms - we were abruptly told that the owner had to pay VAT, commission, electricity, gas, Council tax, along with making sure he gets a good wage as well! So we were awarded with no discount. My hotel room was disgusting. The floor, i suspect, had not been hoovered for years. There was a 2 metre long crack up one of the walls that was worryingly wide (10mm in some places). The shower room was full of mold and the shower did not drain away as fast as the water came out the shower, hence only being able to have 1-2 minute showers at a time. The bed itself was hard & there was no duvet, instead a 20 year old orange blanket had to suffice. I will NEVER stay at this hotel again, and I ask the Hotel Management to have a severe rethink of their business model.