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Reviews of Conrad London St. James

5 out of 5
Conrad London St. James
22-28 Broadway, London, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 1002 reviews" "
Rating 8 - Good. 191 out of 1002 reviews" "
Rating 6 - Okay. 52 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is outstanding 👏. Everyone is goes out their way to help
Stayed 2 nights in Apr 2024

10/10 Excellent

Jerome

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to everything
Stayed 6 nights in Apr 2024

10/10 Excellent

Paul, Kirkland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful amenities, service and location. The Conrad made our first family trip to London a terrific experience.
Stayed 4 nights in Apr 2024

10/10 Excellent

Bernadette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful with arranging for transportation. We ate at the Blue Boar 3 times. Food was good. Breakfast was very good, bedroom was quiet and clean, just a little tight to open our luggage though. The only problem we encountered was the shower door not being tight enough. We loved the location of the hotel. We could walk to all the attractions. The staff was very welcoming.
Stayed 2 nights in Mar 2024

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern room and excellent food options on the room service menu.
Stayed 1 night in Mar 2024

10/10 Excellent

Nakhle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very convenient location
Stayed 4 nights in Mar 2024

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Margaret

Location
Stayed 5 nights in Mar 2024

10/10 Excellent

Jennie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, excellent staff and service!!!
Stayed 7 nights in Mar 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was extremely helpful with all of our needs. In particular, Karim at the concierge desk was most helpful in securing tickets for an event we wished to attend. Very professional staff all around.
Stayed 4 nights in Mar 2024

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my 62 years I have stayed at many hotels around the world. By far this was my favorite. The staff was outstanding and the accommodations were stellar. I would like to say it is my favorite hotel of all my travels. We Loved it
Stayed 6 nights in Mar 2024

4/10 Poor

Hector, coconutcreek

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had issues with the water drain in the bathroom it was constantly clogged and overflowing the bathroom with water everywhere. I complained and a technician came 2 and the issue was never resolved. Therefore, nothing was ever done to mediate the issue. Also, I had to call security in of the nights because the cleaning crew left my room door open the entire day, it was only till I got back to the hotel room at night did I see the room door open. Security did come to speak to me but that was all. Comforters had holes and stains on them. Worst experience ever.
Stayed 7 nights in Mar 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff I this Hotel were 12 out of 10 absolutely one of the best stays ever
Stayed 3 nights in Mar 2024

10/10 Excellent

Madeleine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2024

10/10 Excellent

GIANCARLO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcone,assuatance,cleanliness and lication
Stayed 3 nights in Feb 2024

10/10 Excellent

Dave

Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

The service was good and the staff were lovely
Stayed 1 night in Feb 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in. Staff very friendly and helpful. Made us feel very welcome and at home. Giovanni on Reception was extremely helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Nice room and very helpful staff. 5 minutes from the QEII conference center and major Westminster tourist attractions, 10 minutes from Buckingham Palace. I would stay here again.
Stayed 5 nights in Jan 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis in the center of London
Stayed 2 nights in Jan 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service
Good place to stay
Nice place not a 5 star
Stayed 1 night in Jan 2024

8/10 Good

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Heidi Elizabeth

Stayed 6 nights in Jan 2024

10/10 Excellent

julie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality with convenience 🙂.
Such an inviting hotel with charming efficient team from check in untill check out. Helpful at all times. Room very comfortable with excellent sized bathroom and a separate tub. Location quiet yet only minutes away everything.
Stayed 3 nights in Jan 2024

10/10 Excellent

Covadonga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

JESSICA, new york

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Rehan

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Edgar

Liked: Cleanliness, property conditions & facilities
Great
Stayed 5 nights in Dec 2023

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas 2023
Had a lovely 2 days - room was fantastic and great value. Staff were lovely in particular the front desk and reception teams.
Stayed 2 nights in Dec 2023

8/10 Good

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very centric to main attractions
Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the holiday decor and the art installations. They also provided a celebratory wine and desert treat for our anniversary. It’s a beautiful property in the heart of London.
Stayed 3 nights in Dec 2023

10/10 Excellent

ARIANA

Liked: Cleanliness, property conditions & facilities, room comfort
This is a great hotel to stay at!! Very clean, helpful/kind staff, and so close to many tourist landmarks. The room is small but all you really need- cozy bed and good pillows! We will come back for sure
Stayed 4 nights in Dec 2023

8/10 Good

Rosaria

Stayed 3 nights in Dec 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

julie

Business traveler
Hotel was good, check in excellent , room nice (apart from my twin bed which felt loose and unstable) and restaurant food very good . Wi-Fi was a real problem though and I could not join scheduled business calls compounded by phone signal around the hotel being poor too. It may have been a feature of my room but somebody in the next room talked loudly until 2 am and it was very audible into my room. Shame as it’s a lovely hotel with good service
Stayed 1 night in Nov 2023

8/10 Good

Jalil, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Room small and odd shaped for a five star hotel. Very well placed to see London attractions on foot. Very friendly staff.
Stayed 5 nights in Nov 2023

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
挺好的
Stayed 1 night in Nov 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at the Conrad London St. James
Wonderful hotel!! Outstanding service from every staff member I interacted with. Elegantly designed spacious room and bathroom. Loved the rain shower feature. Location is PERFECT for all the top attractions. The St. James tube is just across the street. So grateful for all the previous reviews which led me to the Conrad London St. James.
Stayed 6 nights in Nov 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Vassudeven

Stayed 4 nights in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't fault the room.
The room although quite small was possibly one of the most comphy I've stayed in London. It was Cleam tidy with complimentary water tea and coffee. Lovely bath tub and walk in shower. Vanity pack nice linenm bed sheets and duvet stunning quality. It was a real pleasure. Only one thing I was unsure of was the way we were greeted. It almost felt as if we were possibly in the wrong place. We're polite, quiet and well dressed all be it casually but this is 2023 and not everyone wears a suit. nowdays.
Stayed 1 night in Oct 2023

10/10 Excellent

Carl

Stayed 2 nights in Oct 2023

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at the Conrad, great hotel, great location, excellent breakfast, clean, comfortable, well appointed room. Nothing is too much trouble for the staff who are always friendly and pleasant. Will stay again when I’m in London.
Stayed 1 night in Oct 2023

10/10 Excellent

Canan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always!
This is where I always stay when I go to London. It is centrally located, and very easy to get anywhere; close to the beautiful park for a daily quick walk to places, or a leisurely stroll. The staff is wonderful and super helpful. I am handicapped and am in a wheelchair. Any help I can get is golden, and at Conrad, London St James I get the best as always. And that is very comforting to know…
Stayed 7 nights in Oct 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 3 nights in Sep 2023

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about hotel and our time there. One thing to improve is a basic cooking technique in the pub. Seasoning the fish prior to battering it will make it great. It was so bland. I own a restaurant in the US and our fish n chips are better.
Stayed 3 nights in Sep 2023

10/10 Excellent

Vicki B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel well situated next to St James Park underground and walkable to most venues. A lovely breakfast was included. The staff and amenities were excellent. Although I personally did not like the food available in the pub in the evening, it was easy to find other options close by.
Stayed 5 nights in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very convenient walking distance location for Parliament, Buckingham Palace and the Thames. Opposite St James tube station.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our stay at the Conrad was perfect. I’m so used to being disappointed at hotels that we stay at. Here has been a wonderful surprise! It was amazing!
Stayed 6 nights in Sep 2023