Posted Oct 26, 2016 on Hotels
This would be my 6th year in a row staying with the Corinthia.
Before arriving, I am always in touch with the concierge & with the spa. Both responsive and helpful. Check in is always a breeze with effortlessly friendly staff. This time I arrived and upon showing me to my room, we noticed an odor that was not pleasant. Immediately they did not hesitate to bring me to the lobby, serve me with drinks and snacks while they secured another room for me.
Its not the mistakes that happen, because they always will where ever you go, its how they are handled. I was taken to the new room & of course splendid. As far as I know, all of their rooms have rainfall showers, bidets, nespresso machines with fresh pods daily, are exceptionally clean (I don't walk on hotel floors without slippers as they are mostly dirty-these floors I do!). The turndown service nightly is a nice touch, newspaper if you desire. Our room had a lavish oversized jetted bathtub and overlooked the Thames.
HANDS DOWN best afternoon tea service in London. The Northhall Restaurant is FANTASTIC! Lobby lounge & room service food are splendid.
Now the reason I originally selected this hotel was the gym & facilities. Its is still by far the best gym I have ever used while traveling. They have everything you need and then some if you are into a healthy lifestyle. The thermal floor/pools are expansive and an amazing place to relax after walking all over London during the day.