Comment from Hotel Management
Oct 10, 2016 by Guest Relation Executive , Hotel Management
Thank you for taking the time to review your most recent stay with us. It is a pleasure to see that the location was most suitable for your trip.
On the other hand, I was concerned to learn that your room on this occasion was not up to the expectations you had in mind. It is our pleasure to ensure the most comfortable experience for all our guests therefore, we will be delighted to ensure a room to your full satisfaction upon your next visit.
We do hope to host you again in the future and if I can be any further assistance please, do not hesitate to contact me.
Caroline - Guest Relation Executive