Ratings based on 694 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2015
Dåligt att frukost inte ingick i priset med tanke på vad det kostade! Dåligt att "bio" kostade extra för dessutom gamla filmer!
4 out of 5
Recommended
for Everyone
by A verified traveler from Amsterdam

toplocatie, midden in centrum.

Posted Aug 17, 2015
Pros: lokatie
Cons: ontbijtzaal is verouderd, kamers goed bijhouden qua reparaties, vloerbedekking vernieuwen
Location: midden in centrum op kruising van Oxford en regentstreet. Veel shop en eetgelegenheden. Picadilly, Covent Garden en Bond street allemaal dichtbij.
Prima hotel, prima lokatie, ietsje verouderd maar erg goed voor de prijs
4 out of 5
Recommended
for Everyone
by A verified traveler from Norge

Fint hotell i nærheten av handlegater.

Posted Aug 14, 2015
Sentralt beliggende hotell i forhold til handlegater og undergrunnsbane. Personalet var hyggelige og hjelpsomme.
2 out of 5
by A verified traveler from Manchester

Don't let their USP fool you, this is not a 5*

Posted Aug 10, 2015
Overall I was extremely disappointed. Ended up changing rooms due to issues with the room and the second room was just as disappointing. Hallways and rooms are in need of refurbishment and although the lobby area emits a 5* feel, the moment you leave it you will feel a sense of a poor to average at best, 4* hotel. Staff on reception were not overly hopeful but the location was ideal, close to Oxford Circus and within a stone's throw of Soho.
4 out of 5
Recommended
for Everyone
by A verified traveler from oakville ON

Great location in SOHO

Posted Aug 2, 2015
Small hotel with a great location. Not too far a walk to all major attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dundee, Scotland

Excellent position for theatres and Oxford Street

Posted Jul 28, 2015
Pros: Location and friendliness of staff
Cons: Bathrooms could be upgraded and also carpets in our room
Location: Best location for Oxford, Regent and Carnaby streets - everything within walking distance, especially theatres
Expensive to eat and drink in this hotel but wonderful cafes, bars and restaurants to suit all tastes within walking distance. Rooms rather small and could do with the carpets cleaned but fine for sleeping. Would definitely stay again when in London
5 out of 5
Recommended
for Everyone
by A verified traveler from hull

Fab location.... Clean and friendly hotel

Posted Jul 27, 2015
Pros: Location, staff and cleanliness
Cons: Signage to lifts
Location: Next to palladium.... Great for oxford street shopping and carnaby street too
Location great for shopping and theatre.... Staff all very friendly, special mention to the concierge who let us borrow an umbrella.... Can't find fault
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Clean, central London hotel, pretty basic and definitely not 5 star but location and price are great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Awesome hotel in great location. Lots of character

Posted Jul 24, 2015
Pros: Excellent service. They provided me with a free upgrade to a superior king room, which was much appreciated. The Soho SkyBar Terrace was amazing. T
Cons: The first room had a mattress that was so hard it was like sleeping on concrete. It could use padding of some kind. The second room was better.
Location: The location couldn't have been better. Carnaby Street and Regent Street shopping was excellent. Close to everything - within walking distance.
The staff were welcoming. The location was excellent - close to restaurants, shopping and easy to explore. Close to Oxford Circus tube station. The Soho SkyTerrace was such a treat for my friends and family. I felt like I had a home where I could entertain. Splendid.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wales

Fab location for tube station, shops, restaurants.

Posted Jul 21, 2015
Pros: Location, location, location!
Cons: More competitive breakfast prices.
Location: Yards from London Palladium and Liberty.
Luxury hotel right in the centre of the action. So easy to access all areas of London on foot or by tube. Pleasant efficient staff. Comfortable, clean room. Rooftop restaurant and bar. Apples and drinking water available in reception for thirsty travellers nice touch.