Staff we useless, nobody to help with luggage. English was the third language at this English Hotel.
Comment from Hotel Management
Jun 28, 2016 by Jade, Hotel Management
Thank you for taking the time to leave a review of your stay. I'm glad that you enjoyed our clean and modern rooms. Please know that, should you stay again, our front office and concierge team will be more than happy to help you with your luggage should you ask. At our hotel we ensure that each colleague we hire speaks English, but if there are still some communication barriers - there are other employees, many whom speak English as their mother tongue, who would be delighted to assist in translating to better understand your needs.