Ratings based on 690 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveler
Good locationPosted Oct 31, 2015
Cons: Better quality beds etc
Special occasion and thought we would stay in an upmarket hotel instead of Premier Inn, but was disappointed. Nothing majorly wrong, but Premier Inn better beds, pillows etc are much better, as one of the double beds needed the mattress replacing as it had been well worn down the middle and you tended to fall towards the centre and one of the sheets had a stain on it. Next time back to Premier Inn across the road and save £70.
for Everyoneby A verified traveler from hamburg
Sehr gutes Hotel in bester Lage für sightseeingPosted Oct 28, 2015
Wir waren mit 2 Kindern für 5 tage in London und im Hotel in einem Zimmer mit zwei Queensize- Betten. Das ging recht gut da wir immer unterwegs waren. Nur die Lüftung war nicht ausreichend. Es war zu warm und die Lüftung musste ständig laufen. Wir haben ohne frühstück (22 £ echt happig) gebucht. Shops und Cafés gab es reichlich in der Nähe.
for Everyoneby A verified traveler from london
Good locationPosted Oct 26, 2015
Check in was easy and straight forward. Room wasnt how i expected. Only one plug socket and a broken phone charger that was provided was annoying. Got woken up by a maid fairly early the next morning also. Other than that incident staff were great. Price was more than should be for a room of those standards. Shouldnt be more than 100 considering no breakfast was included.
for Everyoneby A verified traveler from saltillo, coahuila, mexico
Muy cómoda la habitación, mi tarifa incluía desayuPosted Oct 20, 2015
Pros: Comodidad de la habitación y el desayuno tipo bufete, también la tarifa
Location: Caminando está el big bien a unos 30min y hacia el otro lado está el london bridge muy cerca
El desayuno tipo bufete está muy bueno, si recomiendo el hotel, muy limpio, cómodo y bien ubicado. No se me hizo caro para lo que ofrecen, si lo recomiendo, es 5 estrellas y si ofrece todo lo que un hotel 5 estrellas.
for Familiesby A verified traveler from Midlands
Good locationPosted Oct 8, 2015
Pros: Annie, on reception. She was professional, happy, helpful and friendly.
Lack of choice for evening dining with only one restaurant open.
by A verified traveler
Terrible accommodationsPosted Oct 8, 2015
Cons: The management needs to be more responsive to guest concerns. The hotel has an awful awful smell -- suffocating smell on guest floors.
This hotel is expensive and poorly managed. The only plus is it's central location. The rooms are dated and there is no circulation. The hallway stunk. The smell was so bad that our child got sick and we had to shut down the fan to the room. The staff are nice but the hotel's management are no responsive and arrogant. The meaning of customer service is lost on them.
for Couplesby A verified traveler from Burlington On
Great Location!Posted Sep 28, 2015
Pros: Location, cleanliness, politeness of staff.
Cons: Needed to request water bottles and snacks daily or they were not refreshed but request was fullfilled whenever we asked.
Location: Right across river from the Globe Theatre - 20 minute walk to Tower.
Great central location Aproximately 1.5 miles in every direction to all attractions. Staff very polite and helpful. Room clean and shower and bathroom facilities modern and clean. Across street from underground and around the corner from rail. As well many options for above ground buses in every direction. Although we walked to most exhibits and attractions. Good selection of restaurants in the area. Would recommend.
for Everyoneby A verified traveler from norwich
28th Wedding Anniversary weekend.Posted Sep 28, 2015
Pros: Location and friendly staff
Cons: Gym was very tired and old looking
Was upgraded which was a lovely surprise. Hotel in great location for fabulous walks in the City.
for Everyoneby A verified traveler from ashbourne
Excellent location for city of London breakPosted Sep 21, 2015
Great stay - v friendly staff - good room - excellent location and breakfast
for Everyoneby A verified traveler from yorktown virgina
Very convenientPosted Sep 13, 2015
Grocery stores across street and train station. Centrally located to downtown. 15 minute walk to all locations downtown. Many restaurants for all budgets along the way. Staff was very accommodating and room was very clean and comfortable. I will stay here next time I decide to visit and bring more family with me.