Ratings based on 235 Verified Reviews

3.8 out of 5
86% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to train links

Posted Feb 18, 2017
Pros: Staff,proximity to train station
Cons: Refurb
Location: Good shopping and eating places
Hotel a bit tired,needed a room change staff were brilliant and did so immediately
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Cosy and comfortable.

Posted Jan 27, 2017
Pros: Room, breakfast, leisure centre
Cons: Nothing really
Location: Very close to East Croydon station; not too far from Croydon shopping; good bus, tram and train links.
We had to stay in the area and liked the idea of having a leisure centre in the hotel. The price was a bit up but it included a hot breakfast. The stay was very comfortable; very professional and friendly staff; a very nice room with a huge and comfortable bed; good choice of TV channels; comfy bathroom and completely sound proof. The breakfast was very nice and at convenient time. The check out at noon was also good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Coventry

Good clean hotel for a reasonable price

Posted Jan 27, 2017
Nice clean spa with pool, jacuzzi and sauna set the hotel apart from others in the area. The only negative was having to wait for too long to be seated at breakfast when I had a meeting to get to.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Lovely stay

Posted Jan 8, 2017
Had a lovely 2 day stay, would definitely stay here again. Leisure facilities were lovely. Room was lovely also
3 out of 5
by A verified traveler from Dorset

Croydon Park Hotel stay

Posted Dec 24, 2016
Pros: Its location is good for Croydon shopping and East Croydon station.
Cons: Fire and safety must be improved if there isn't going to be a tragedy.
A few members of staff were excellent however, they were let down by their co-workers. First impression the reception staff ignored us as we arrived to busy talking about their social life, and then they had computer work to complete before seeing to customers (this happen to a number of other guests that we spoke to). Also, a very serious breach of Fire Safety Regulations, the fire door (Exit located to the right of theMain Entrance) was jammed shut and required repeated attempts to open it. Older clients and disabled would not have been able to open this door. Additionally, there was confusion when customers were allowed to return to their rooms, (we were allowed in and then told to leave again - poor fire safety management of the situation. Otherwise the stay was okay for a "three" star hotel.
3 out of 5
by A verified traveler

Posted Dec 4, 2016
Nice short walk from E Croydon Stn. The deco was too 1980s.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

excellent location, brilliant staff..

Posted Nov 30, 2016
Pros: Cost, great breakfast value and excellent location.
Cons: The dinner menu could be a little better with a wider variety.
Location: Lot's of nearby stores and places to eat. But most of all, easy access to central london.
Excellent stay, clean room, decent food and great bar. Best of all, great value for money..
4 out of 5
Recommended
for Business Travelers
by A verified traveler

very comfortable

Posted Nov 26, 2016
Pros: convince to City by train
Found staff very amicable very willing to help and answered any questions
3 out of 5
by A verified traveler

No car parking

Posted Nov 13, 2016
There a car park However everyone in Croydon uses it, so if you want to park your car safely, forget this hotel....
4 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Posted Nov 1, 2016
Pros: Quiet enviroment
Cons: Less limited room
The rooms where simple but had the possibilty to be utilised well if you wanted to, on request certain things where supplied but mostly came with the room. Mandatory £50 deposit however, the description for the hotel leads you to believe this is £50 per day however it is only once permitting you dont accrue costs during your stay