Croydon Park Hotel stay
Posted Dec 24, 2016
A few members of staff were excellent however, they were let down by their co-workers. First impression the reception staff ignored us as we arrived to busy talking about their social life, and then they had computer work to complete before seeing to customers (this happen to a number of other guests that we spoke to). Also, a very serious breach of Fire Safety Regulations, the fire door (Exit located to the right of theMain Entrance) was jammed shut and required repeated attempts to open it. Older clients and disabled would not have been able to open this door. Additionally, there was confusion when customers were allowed to return to their rooms, (we were allowed in and then told to leave again - poor fire safety management of the situation. Otherwise the stay was okay for a "three" star hotel.