Ratings based on 2,523 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Barnsley

Easy to get to

Posted May 23, 2017
Everything was fine although the beds in a standard room are only Queen size so the only way to get a King size was to upgrade , which you are offered on arrival for £50 extra per night . Seems a bit of a con most hotels have large doubles or King beds the Queen is one up from a single . In future I will definitely check the bed size against the actual price
Comment from Hotel Management
May 25, 2017 by Paul, Hotel Management
Thank you for you time and feedback and I'm so sorry for you experienced bed size issue. We will be happy to welcome you back to restrain your faith in us. Regards, Pavels Hvalovs Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Well located, clean hotel

Posted May 20, 2017
Pros: The location and the cleanliness were great. We were able to check before I thought. It had a restaurant and bar on site which was nice when tired.
Cons: The water wasn't refilled. We got water bottles the first day, but none after.
Location: The Angel underground station which is an easy walk enables you to easily get anywhere in the city.
This hotel is an easy walk to the Angel station underground. It's not a bad walk to Kings Cross/St. Pancras station which goes to even more locations. It was clean and comfortable. We ordered room service after a particularly exhausting day. While it wasn't the best food, it was much appreciated.
Comment from Hotel Management
May 21, 2017 by Paul, Hotel Management
We appreciate your time and positive feedback. We hope to welcome you again in our hotel. Regards, Pavels Hvalovs Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from ontario

Posted May 13, 2017
Check in was easy and fast. We needed a room that fit 3 auldts and it was perfect. They were helpful when you needed to print your flight tickets. They also have a airport ride. Free warm cookies when you checked it.
Comment from Hotel Management
May 13, 2017 by Paul, Hotel Management
We appreciate your time and positive feedback. We hope to welcome you again in our hotel. Regards, Pavels Hvalovs Duty Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Lausanne, Switzerland

Nice hotel close to my child apartment

Posted May 12, 2017
Pros: the location was excellent for my visit
Cons: I am afraid it would be very costly to redo the phonic isolation between the rooms and between the floors....
Location: Angel tube station is very close and a lot of nice little restaurants and shops are very close too.
Very convenient, good room, very clean, bathroom ok, nice big and soft towels, but I could hear everything in the room next door....a child screaming each night, around 12pm and 1am.....Phonic isolation is very bad as well as people talking in the corridors....could hear everything.
Comment from Hotel Management
May 13, 2017 by Paul, Hotel Management
Thank you for your time and feedback and I'm so sorry for you experienced noise issue. We will be happy to welcome you back to restrain your faith in us. Regards, Pavels Hvalovs Duty Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from DC

Great location friendly service and clean room

Posted May 12, 2017
Arrive earlier than expected and my room was ready. Good service at front desk however, had to wait 45 minutes for a taxi to the airport/train station. I would stay again for sure because the pros outweigh the cons by far. Great restaurants available nearby and walking distance to London if you enjoy walking as I do.
Comment from Hotel Management
May 12, 2017 by Paul, Hotel Management
Thank you for you feedback and I'm so sorry for you experienced such issue. We will be happy to welcome you back to restrain your faith in us. Regards, Pavels Hvalovs Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 8, 2017
I have stayed at this hotel on numerous occasions, the hotel staff excellent, reception staff very friendly and professional in their approach. Always made to feel welcomed 👍
Comment from Hotel Management
May 8, 2017 by Paul, Hotel Management
We appreciate your time and positive feedback. We hope to welcome you again in our hotel. Regards, Pavels Hvalovs Duty Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Wales

contemporary hotel close to all amenities

Posted May 8, 2017
Pros: Location ..decor ...rooms
Cons: Coffee at breakfast was not too pleasant..maybe I had a stewed pot..only criticism.
Location: Restaurants.. pubs.. tube stations buses... shopping ...local market. easy to get about.
Had a problem on the first day without room it smelled constantly of cannabis. We tried air con and went out for the evening.still smelled on return.Informed reception who offered to move us but my son had gone to bed so we agreed to move in the morning. Given free breakfast vouchers.Still smelling next morning..has someone stashed a stash in the room air con???Moved next morning. Room on 3rd floor overlooking street much nicer fresher. Given box of chocolates..yummy ...ate when we got home and a free drinks voucher.staff were excellent resolving our issue. Lovely stay.
Comment from Hotel Management
May 8, 2017 by Paul, Hotel Management
Thank you for you feedback and I'm so sorry for you experienced housekeeping issue. We will be happy to welcome you back to restrain your faith in us. Regards, Pavels Hvalovs Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from peterborough

Lovely hotel very friendly staff made very welcome

Posted May 3, 2017
We came to do some site seeing. Not to far from the station. Staff were very welcoming lovey warm cookie on arrival. Was able to go straight to our room even though we were very early with no extra charge like other hotels we have stayed at. Lovely evening atmosphere with nice music playing. Breakfast was nice and plenty to choose from, only moan was had to ask twice for my morning tea. Other than that we had a lovely stay and will be returning.
Comment from Hotel Management
May 4, 2017 by Pavel, Hotel Management
We appreciate your time and positive feedback regarding your stay. We hope to welcome you again in our hotel. Regards, Pavels Hvalovs Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Posted May 2, 2017
Pros: Fresh cookies:)
Location: Good location, close to bus, train and tube. Many good restaurants close by. Fun farmers/flee market just 2 blocks away.
Good clean hotel, with nice rooms. Stayed here 9 nights with no complaints. Being an American traveler there are always things a bit different in other counties. The front desk was very accommodating. 10 Minutes ad you down to Buckingham Palace area.
Comment from Hotel Management
May 2, 2017 by Paul, Hotel Management
We appreciate your time and positive feedback. We hope to welcome you again in our hotel. Regards, Pavels Hvalovs Duty Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from K

Nice hotel, close to Kings Cross

Posted May 1, 2017
Very pleasurable first visit. Will visit again. Staff refreshingly helpful. Excellent breakfast.
Comment from Hotel Management
May 2, 2017 by Paul, Hotel Management
We appreciate your time and positive feedback regarding breakfast. We hope to welcome you again in our hotel. Regards, Pavels Hvalovs Duty Manager