High quality hotel, but with limited facilities
Posted Sep 15, 2016
The greeting and friendliness of this hotel were excellent. We were on the 3rd floor and there is no lift (hence no recommendation to friends who like us are in their seventies), however our suitcases were carried up for us very promptly. Generous supply of tea, coffee and milk, much better than in most hotels. There was no air conditioning but there was an opening window and an effective fan. The room, and bed were on the small side, but everything was beautifully clean and there was a hair dryer in the shower room. Excellent breakfast with good and friendly service. In London a room safe is highly desirable and this was not supplied.
The location, quite close to Euston Station was however very quiet. What the hotel provided they did exceptionally well, but a lift would be a great improvement, there were several floors above ours I think.