4 nights stay- visiting our friends
Posted Mar 5, 2017
Me and my wife stayed for 4 nights at this hotel while visiting some friends here in london and visiting the city for the first time. The location is good (close to Clapham South tube station zone 2, and in front of the beautiful Clapham park) but the size of the room is very small. The first night they gave us a very small room where we couldn't even walk properly even though we clearly required a spacious room. So in the morning we went to complain at the reception and thankfully the receptionist understood the situation and gave us another room slightly bigger and with a table (in the other there wasn't even a table). Is not not the best hotel ever, but we were there mostly to visit and stayed with our friends so was ok. Very basic stuff in the rooms, no wardrobes. A weird and not very nice thing was when we were checking in and the receptionist answered to the phone exactly when he was supposed to tell us what to write and where.. sorry, but you should never answer to the phone in front of a customer!