Interior

Reviews of Four Seasons Hotel London at Park Lane

5 out of 5
Four Seasons Hotel London at Park Lane
Hamilton Place, Park Lane, London, England

Reviews

9.8

Exceptional

Rating 10 - Excellent. 231 out of 268 reviews" "
Rating 8 - Good. 27 out of 268 reviews" "
Rating 6 - Okay. 7 out of 268 reviews" "
Rating 4 - Poor. 1 out of 268 reviews" "
Rating 2 - Terrible. 2 out of 268 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kiran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge, in particular, were exceptional. Planned my wife's birthday with them and it was a big hit. Excellent location for fine dining, fine shopping and accessibility to London's famed sights.
Stayed 3 nights in Mar 2024

10/10 Excellent

Subir

Stayed 5 nights in Dec 2023

10/10 Excellent

Yevgenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

ALVIN, FT MYERS

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great concierge and doorman. Rooms are very nicely kept ; service impecable, walkable to great shopping and lunch/dinner options at Mayfair and Bond and Oxford
Stayed 1 night in Nov 2023

10/10 Excellent

ALVIN, FT MYERS

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, helpful and professional staff
Stayed 3 nights in Oct 2023

10/10 Excellent

Jeetan

Stayed 1 night in Jul 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. First rate Staff is peerless
Stayed 2 nights in Jul 2023

6/10 Okay

Ali

Stayed 3 nights in Jun 2023

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Susan

Stayed 3 nights in Apr 2023

10/10 Excellent

Tom, Baton Rouge

Traveled with partner
Liked: Staff & service, property conditions & facilities
The staff at the hotel were exceptional. Norbert the concierge was patient and excellent with this advice and assistance. Tomas the doorman always was pleasant and helpful. Our only “issue” was that there was no hotel bar in the traditional sense. You could get cocktail in the restaurant but most extraordinary hotels have memorable places/bar to sit and relax. Maybe after all the remodeling there will be a new bar?
Stayed 6 nights in Apr 2023

10/10 Excellent

Eleanor

Stayed 1 night in Apr 2023

10/10 Excellent

Yana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!! Thank you!
Stayed 1 night in Apr 2023

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, older hotel.
Stayed 2 nights in Mar 2023

10/10 Excellent

Taiba

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely amazing , I would definitely recommend this hotel
Stayed 6 nights in Feb 2023

10/10 Excellent

Spencer

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Moddy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is impeccable!
Stayed 4 nights in Jan 2023

10/10 Excellent

Sarah Beauchamp

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff made all the difference. We had stayed at “luxury” properties before, but we felt like this was one of the very few times where we understood how that description translated into our excellent experience.
Stayed 4 nights in Jan 2023

10/10 Excellent

Tavinderpreet

Stayed 3 nights in Jan 2023

10/10 Excellent

Sarah, Atlanta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing - so friendly & helpful & kind

10/10 Excellent

Robert, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is 5 star with an excellent staff all around. Not a traditional London hotel but rather a traditional four seasons city hotel. But the staff cannot do enough for you.
Stayed 7 nights in Nov 2022

10/10 Excellent

Kadirhan

Liked: Staff & service
Stayed 2 nights in Nov 2022

10/10 Excellent

Kadirhan

Stayed 6 nights in Nov 2022

10/10 Excellent

Kadirhan

Stayed 4 nights in Nov 2022

10/10 Excellent

Marla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Oct 2022

10/10 Excellent

ryan

Stayed 1 night in Sep 2022

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb property and staff.
Stayed 2 nights in Sep 2022

6/10 Okay

Stanley

Stayed 3 nights in Jul 2022

8/10 Good

Marla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is great- beautifully appointed and perfectly located. We have stayed here before but this time the staff seemed not as polished as in the past. We were also disappointed in the room we were given.
Stayed 4 nights in Jun 2022

10/10 Excellent

Siobhan Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with an amazing staff! Can't wait to return!!!
Stayed 3 nights in Jun 2022

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Yousif

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for our ten year wedding anniversary. The staff here are what made the experience for us. Absolutely impeccable service. Everyone is so polite and willing to help. It has been a pleasure staying here!
Stayed 1 night in Jan 2022

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Kadirhan

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FS Park Lane ; always the best
Always great experienced to stay FS Park Lane. Always pleasure to see same friends who work there from long time. You can see their respect and loyalty to their hotel, newest one I know who work since 5-6 years. From cleaning to service and especially door mans and reception team are great. It was great to see you and hope to see you next time, stay safe
Stayed 1 night in Dec 2021

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Dunyo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff interaction was amazing courteous
Stayed 3 nights in Oct 2021

10/10 Excellent

Dominic

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Phenomenal in every way! Great staff, interior design/furniture was exquisite, restaurants and bar first class, location was perfect and close walking distance to all attractions, plus provided complimentary private driver. Will stay again for sure!!
Stayed 4 nights in Sep 2021

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent beyond expectations
Fantastic Hotel , I could not fault it. Friendly , professional polite staff , I will definitely stay here again
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous visit to the Four Seasons Park Lane. Beautiful hotel, friendly and very efficient service, relaxing spa area (great massage and steam room facilities), good atmosphere in bar. Perfect location for walks in Hyde Park and nearby shopping. The concierge team was very helpful and got us into difficult-to-get restaurants.
Stayed 2 nights in May 2021

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class stay
An amazing experience. Thanks to Sebastian and Jonas & team for truly first class experience. Everything was excellent from quality of rooms to location to service. There is very little that beats Four Seasons service and they went beyond the call of duty to deliver my every need, even buying in a specific shaver kit! Outstanding
Stayed 2 nights in May 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at four seasons was amazing, the lobby decorations were truly beautiful, when I got to my room it had nicely been arranged for me, it looked incredible. The room had plenty of space and I felt that the hotel in general was just a wonderful place to be. I highly recommend staying in this hotel.
Stayed 1 night in Dec 2020

8/10 Good

Emilie

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020