Ratings based on 2,625 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

very bad room. Way over priced

Posted Aug 24, 2015
Pros: Nothing
Cons: Everything
I got the two bedroom one bath apartment. Hallways and elevator smelled bad. They put us in a Room where they were building and renovating right outside the window. I couldn't open the bedroom window because there was staging blocking it. I woke every morning at 8am sharp to very loud power tools, banging, sawing and hammering. The layout of our place was terrible. It was shaped like a V. You enter at the bottom of the v and each side of the v was a long narrow hallway that goes downstairs. At the bottom of one side was a small kitchen. At the bottom of the other side was a bedroom with a separate bathroom, so tiny. The toilet was like a straight jacket, you couldn't move or turn around on it. The mirror was over the toilet and not the sink. Such a tiny bathroom for two bedrooms. The price for these types of accomodations was terrible.
3 out of 5
by A verified traveler from Jerusalem, Israel

Great location and good kitchenette.

Posted Aug 16, 2015
The room was spacious but a little run down. The bathroom was quite small. The quality of the towels was terrible - small and scratchy.
4 out of 5
for Everyone
by A verified traveler

Posted Aug 14, 2015
The hotel was in a good area of London and was close to public transportation. It is on a quiet street but only a block away from shops and the tube. The outside of the hotel is very nice but the inside could use a makeover. The rooms weren't as spacious as I expected but I believe this is common compared to the U.S. Overall we were pleased with the hotel.
4 out of 5
for Families
by A verified traveler from Ireland

Nice apartments to stay with the family

Posted Aug 10, 2015
Enjoyed the stay with the family. So many different kinds of restaurants nearby and so much choice and very handy. Just next to Bayswater tube station. My children was enjoyed the Kensignton park since the hotel located very nearby.
4 out of 5
for Families
by A verified traveler

Sentralt beliggende hotell i trivelig bydel

Posted Aug 3, 2015
Pros: Større rom og bedre standard enn hva jeg har opplevd ved tidligere hotellopphold i sentrum av London
Sentralt beliggende hotell i trivelig bydel. Mange trivelige restauranter i nærheten, og kort vei både til T-bane , Oxford Street og Hyde Park
3 out of 5
by A verified traveler

교통이 편리

Posted Jul 31, 2015
교통이 편리. 주요 지점에 가기에 버스 지하철이 가깝다. 거리도 시내에서 아주 가까움. 고급스럽지는 않음. 직접 식사해결에 적합. 객실에 접근하기가 불편
2 out of 5
by A verified traveler from Boston, MA

Room too small and cramped for the price

Posted Jul 28, 2015
Pros: The staff.
Cons: Larger rooms or do not put a bed in the room with the kitchenette and table.
Location: The location is great - close to two underground stations and near Hyde Park and many restaurants.
While this hotel is in a great location, the room we were given was very cramped. As a result, it was uncomfortable to spend any time there. There was no open living room area as we had been told. In fact, one of the beds was two feet away from the kitchenette and we could barely sit at the table to eat. The one bright spot was that the hotel staff was friendly and helpful.
3 out of 5
by A verified traveler

Utrolig hyggelig personale, forklarende og blide.

Posted Jul 21, 2015
Pros: Personalet.
Cons: Dårlig ventilasjon, rett og slett for varmt på rommet,
Location: Fantastisk beliggenhet.
Det var ekstremt varmt på rom 202, det var så varmt at det nesten var umulig å sove. Eneste som var der var en gammel vifte. Varmen ødela opplevelsen av et ellers fint hotell. Vi kommer nok ikke til å bruke hotellet igjen, med mindre aircondicion installeres.
4 out of 5
for Families
by A verified traveler

Dejligt lejlighedshotel i fine omgivelser

Posted Jul 20, 2015
Det var en god oplevelse at bo på dette dejlige lejlighedshotel tæt på den hyggelige handelsgade Queensway i behagelig afstand til bus og undergrund.
2 out of 5
by A verified traveler from seoul

서비스가 좋지 않다

Posted Jul 15, 2015
베드 타입 리퀘스트랑 다른 방이 배정되어 카운터에 연락 했더니 오늘은 만실이라 불가 하고 내일 오전 아홉시에 변경해주겠다는 약속을 했지만 그 다음날도 역시 만실이라 불가 하다는 성의없는 답변만 돌아왔다