Ratings based on 1,130 Verified Reviews

3.6 out of 5
75% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

nice hotel close to two tube stations

Posted Apr 18, 2017
Pros: Location is very good. The staffs are very professional.
Cons: The room size is a bit small, not enough space to put luggages.
Location: Restaurants, supermarkets shopping center are right at the corner. Notting Hill Portorbello market is nearby. Kensington Park is just cross street.
This elegant historic hotel is close to tube stations, shopping center, supermarkets and restaurants . Kensington Park located just cross the street. The staffs are very professional and helpful. They manage to give us a family room for our last minutes extra person.
4 out of 5
Recommended
for Couples
by A verified traveler

Good location - good value

Posted Apr 13, 2017
Location: Right next to Kensington Gardens - beautiful park.
Lovely hotel very close to a tube station (3 minutes walk) and restaurants. Wonderful breakfast. Lovely staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Tiny but clean room

Posted Apr 7, 2017
I have never seen such a tiny room but it was clean and pretty. Great location right next to Hyde park. The staff were very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Historical Place

Posted Apr 5, 2017
Pros: History, envirement
Cons: room service
Location: Amazing Worldwide known Hyde Park close to everything what every tourist need to see.
If you like to experience historical places stay, this would be a good choice. But need to keep in mind that same as any old over 150 years places it would have small rooms. Your choice. Impressive place to meet business partners.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2017
A nice boutique hotel that is perfect for a long weekend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Well-run, clean, and lovely hotel near Kensington

Posted Mar 24, 2017
Pros: Its location and its staff.
Cons: Nothing.
Location: Kensington Gardens, Hyde Park, Kensington Palace, Victoria and Albert Museum.
The hotel is a lovely structure and the staff is friendly and very helpful. The bar is charming and the bartender is excellent. The rooms are clean and well kept. It is conveniently located near Kensington Gardens.
5 out of 5
Recommended
for Everyone
by A verified traveler from Media, PA

Central hotel

Posted Mar 23, 2017
My second stay here. Small rooms, but adequate for what I need and well equipped. Friendly staff. Excellent breakfast. Beautiful lobby.
5 out of 5
Recommended
for Families
by A verified traveler from U.S.

Perfect

Posted Mar 14, 2017
Pros: Everything! It was clean, comfortable, welcoming, beautiful!
Cons: Snacks or light sharable food options in the bar would be welcomed! Also share some history about the building itself - its beautiful!
Location: Across the street from Hyde Park; a block or two from two underground stations; many amazing neighborhood breakfast and lunch options; pubs;
This hotel was perfect for what we needed - a clean, comfortable, welcoming place to land after a full day of activities. The staff was lovely, always friendly, always welcoming. The rooms are small, yes, but all we needed was a place to sleep (and the beds are amazing!) and shower.
3 out of 5
by A verified traveler

Not what expected

Posted Mar 10, 2017
The photos of the hotel are not what is seen once arrived. The main entrance is lovely, but the photos of the room are deceiving. They are so small you can barely get into the bed. We ended up having to upgrade cause I'm pregnant for the "bigger" room. The "bigger" club room had a little extra addition that basically let you put your bag down and make tea. The extra part of the room you couldn't even feel the heat.
4 out of 5
Recommended
for Couples
by A verified traveler from Dundee

Centrally located near to Hyde park

Posted Mar 6, 2017
Pros: Centrally located near to two tube stations
Cons: Smart TV and improved wifi
Location: Near Hyde park and several local restaurants and shops
Good hotel, very quiet location, rooms fairly small but good bathroom facilities, comfortable beds, excellent value breakfast in oak panelled dining room. Good sized TV with freeview stations