Ratings based on 715 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Milan

Luxury Hotel in the hearth of the City

Posted Jan 22, 2016
Within steps from the Tower Hill subway stop and with sights of the London Tower, this hotel is perfect for the business traveller, with a nice fitness facility (the 25mt long pool is excellent), Wi-Fi and a good selection of nearby restaurants and pubs. Rooms are spacious and quiet. A sure repeat if the chance arises again
4 out of 5
Recommended
for Everyone
by A verified traveler

Bien situé avec piscine, spa, salle de sport

Posted Jan 9, 2016
Hotel bien situé car proche da la station Tower Hill. Personnel chaleureux et équipements à la hauteur du standing de l'hôtel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

London Vacation

Posted Jan 7, 2016
Pros: Facilities
Cons: nothing
Location: Conveniently located to the tubes and all major landmarks
We stayed at this hotel for an entire week. The facilities are fantastic. This is a beautiful hotel and would highly recommend it to anyone. Convenient to all the historical landmarks and the tubes.
4 out of 5
Recommended
for Everyone
by A verified traveler from Carpi (MO) - Italy

Buon albergo con SPA e metro a pochi metri.

Posted Jan 5, 2016
Pros: Le camere sono spaziose, la colazione è ricca ed i servizi sono completi, inclusi quelli di una SPA. La metro è a pochi passi.
Cons: Il sistema di aria condizionata è un poco datato e abbastanza rumoroso. Struttura da ammodernare.
Location: La posizione è tattica avendo la metro a pochi passi come anche la TOWER HILL.
Io e mia moglie eravamo già stati nel 2014 in questo albergo ed abbiamo deciso di tornarci anche quest'anno durante le vacanze di Dicembre. Penso che quest'hotel offra un buon rapporto costo/prestazione. Le camere sono spaziose, la colazione è ricca ed i servizi sono completi, inclusi quelli di una SPA con piscina, sauna e bagno turco. La posizione è tranquilla ma allo stesso tempo comoda avendo attrazioni e la metro a pochi passi. Penso ci torneremo ancora.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Enjoyed a lot and very relaxed

Posted Dec 22, 2015
breakfast is not included, better it might included will be double excellent
5 out of 5
Recommended
for Everyone
by A verified traveler from Pontypridd

Fabulous

Posted Dec 20, 2015
Brilliant location and value considering the facilities. Friendly and helpful staff
2 out of 5
by A verified traveler from Berlin

Enttäuschendes Hotel

Posted Nov 14, 2015
Die Zimmer sind sehr in die Jahre gekommen. Zunächst wurde uns ungefragt (trotz Nichtraucherangabe bei Buchung) ein Raucherzimmer, welches mehr als unangenehm roch, direkt über einer Bahnlinie zugeteilt. Auf Nachfrage gab es einen Wechsel. Neues Zimmer mit Flecken auf Bettlaken (s. Foto). Bett hart und unbequem. Personal nicht freundlich. Positiv ist die Lage direkt an der Tube Station Tower Hill - alles andere nicht.
5 out of 5
Recommended
for Business Travelers
by Gareth from Varna, Bulgaria

Excellent stay

Posted Nov 11, 2015 on Hotels
Excellent stay, staff were good, bed excellent and clean fresh and good size room.
5 out of 5
Recommended
for Couples
by A verified traveler

Recommended

Posted Nov 9, 2015 on Hotels
Very high quality hotel, very late check in was no problem. Relaxed and friendly. Great breakfast!
5 out of 5
Recommended
for Couples
by A verified traveler

Great Hotel

Posted Nov 3, 2015 on Hotels
didnt have any problem and hotel staff are lovely