Ratings based on 1,276 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

time to micro on to better london hotels

Posted Dec 4, 2016
poor condition of facilities that shows its age. too many events held in a relatively small hotel provides constant disturbances and noise for business travelers. taxis difficult to secure at many times. food is just fair. there are now much better hotels in london for the same price. i have been to hotel a dozen times in 5 years but no more. staff is all foreigners with little knowledge of london, some language challenges, and no concern for guests.
2 out of 5
by A verified traveler

Disappointed

Posted Nov 28, 2016
Location: Good location
Not attentive enough at reception, not made to feel personal service. Stayed in apartments, 'security' in foyer should either just be replaced by CCTV or better, by someone looking a bit smarter & interested. Hair in bath, otherwise room OK Breakfast tables too close together & very much a canteen like atmosphere. Not what I expect for the money.
5 out of 5
by A verified traveler

Super goed hotel

Posted Nov 11, 2016
Pros: Deskundig en vriendelijk personeel, goede faciliteiten, lekker ontbijt
Location: Vlakbij St Pauls!
Hotel zit op een fantastische locatie. Zeer behulpzaam en vriendelijk personeel. Aanrader!
5 out of 5
by A verified traveler from Toronto

In the shadow of St. Pauls

Posted Nov 1, 2016
Great location. Uber modern use of glass and light. Friendly and quiet. Nice amenities. Good breakfast. Lives up to the billing.
5 out of 5
by A verified traveler from North Yorkshire

Lovely ladies weekend

Posted Oct 6, 2016
Would highly recomend. Friendly and helpful staff. The rooms are comfortable and very clean. 3 of us ladies shared a room and thoroughly enjoyed our stay.
4 out of 5
by A verified traveler

Nice hotel in good area.

Posted Sep 16, 2016
Good clean place to stay. I would stay there again.
5 out of 5
by A verified traveler from Paisley

Good hotel. Some work needed to train and improve

Posted Sep 12, 2016
Pros: Location,quality and cost suited us fine. You
Cons: Staff in the breakfast dining area. Hopeless.
Location: St Pauls. Says it all.
Nice room others can see in. Keep the curtains closed. The breakfast crew were at best, clueless. Some serious review and training. Some zombies posing and masquerading as waiters and competent beings.
5 out of 5
by A verified traveler

Convenient location close to St. Paul's Cathedral

Posted Sep 5, 2016
Pros: Clean, quiet, friendly staff, fast check-in.
Cons: The shower was amazing, except when you use the rain showerhead and then the middle jets, the water cannot go down the drain fast enough.
Location: St. Paul's Cathedral, great shopping, some amazing restaurants nearby. Close to subway line.
Beautiful hotel. Nice and quiet. Close to St. Paul's cathedral and Subway line. Great restaurants and shopping nearby. East to get to Central London for the evening or to go see main attractions. Room was very clean. Stayed for 5 nights.
4 out of 5
by A verified traveler

Posted Sep 5, 2016
The location was great. You can see St.Paul's from the front door of the hotel an easy walking distance to either Blackfriars or St.Paul's tube stations. The rooms was small, but clean and comfortable.
5 out of 5
by A verified traveler

Great hotel and near the city centre

Posted Sep 5, 2016
The hotel was amazing it made the trip even better and the staff and facilities were outstanding