Ratings based on 1,002 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 25, 2017 on Hotels
3 out of 5
by Richard

Posted Jan 24, 2017 on Hotels
reception staff were notver friendly or helpful. not the normal service i have come to expect from grange htoel group
5 out of 5
by shay

This traveler left a rating score only Posted Jan 13, 2017 on Hotels
5 out of 5
by Ning

Posted Jan 8, 2017 on Hotels
Very good hotel and service,close to London bridge and Tower of London.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2017 on Hotels
3 out of 5
by A verified traveler

Not a 4 star hotel

Posted Dec 30, 2016
Nice hotel and helpful staff but should not be considered a four and a half star hotel. I would consider it a good three star hotel. It needs to be updated.
4 out of 5
by A verified traveler

Excellent customer service!

Posted Dec 25, 2016 on Hotels
Great customer service. I ended up changing rooms to get more space due to my extended stay and they were extremely accommodating!
5 out of 5
Recommended
for Everyone
by A verified traveler from london

One of the nicest hotel I have stayed in London

Posted Dec 18, 2016
Very nice hotel had a lovely stay they for the night.one of the best hotel I have stayed in
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 14, 2016 on Hotels
5 out of 5
by A verified traveler

Stay here!

Posted Dec 12, 2016 on Hotels
Amazing stay here after being relocated from an absolute joke of a hotel that cancelled on us. This place is incredible, friendly staff, clean, modern and relaxing.