Ratings based on 1,008 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by Karen

Convenient and lovely Hotel

Posted Feb 20, 2017 on Hotels
The room was a good size, the Hotel was on a quiet street and the amenities were excellent. Only off putting thing was coming back to the hotel at 4pm and the room was just being cleaned. Had to go away and come back. Would definitely stay again.
5 out of 5
by ANNIE

This traveler left a rating score only Posted Feb 20, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 30, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 25, 2017 on Hotels
3 out of 5
by Richard

Posted Jan 24, 2017 on Hotels
reception staff were notver friendly or helpful. not the normal service i have come to expect from grange htoel group
5 out of 5
by shay

This traveler left a rating score only Posted Jan 13, 2017 on Hotels
5 out of 5
by Ning

Posted Jan 8, 2017 on Hotels
Very good hotel and service,close to London bridge and Tower of London.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2017 on Hotels
3 out of 5
by A verified traveler

Not a 4 star hotel

Posted Dec 30, 2016
Nice hotel and helpful staff but should not be considered a four and a half star hotel. I would consider it a good three star hotel. It needs to be updated.
4 out of 5
by A verified traveler

Excellent customer service!

Posted Dec 25, 2016 on Hotels
Great customer service. I ended up changing rooms to get more space due to my extended stay and they were extremely accommodating!