Ratings based on 1,441 Verified Reviews

3.1 out of 5
67% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Convenient, clean and spacious.

Posted Sep 25, 2016 on Hotels
Stayed here on an overnight business trip and, whilst I didn't use most of the extended hotel facilities, I can't fault it - helpful staff and spacious, clean, modern throughout.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 11, 2016 on Hotels
4 out of 5
by A verified traveler from Colorado

London hotel

Posted Sep 8, 2016 on Hotels
Very nice hotel and well located in the city. Staff was very friendly and helpful. Would definitely stay there again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 2, 2016 on Hotels
5 out of 5
by Denise from US

Lovely Stay

Posted Sep 1, 2016 on Hotels
I was hesitant at first about reserving this hotel because of the front of the hotel photo. Don't let the photo fool you. This is a great hotel. The hotel staff were extremely courteous and helpful. The room was modern and comfortable. I thoroughly enjoyed the breakfast buffet. The hotel does a lovely job and there are fresh red roses on each table - nice touch. I traveled alone and felt safe. The Buckingham Palace is an approx. 20 minute walk. But time goes by real fast as you take in the sights as you walk to the palace. I will stay at this hotel while visiting London.
4 out of 5
by kelvin

This traveler left a rating score only Posted Aug 30, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Bronx, ny

Nice and quiet

Posted Aug 30, 2016
Hotel is nice and quiet close to Buckingham palace within walking distance
4 out of 5
by Lara

This traveler left a rating score only Posted Aug 24, 2016 on Hotels
5 out of 5
by A verified traveler

Superb

Posted Aug 24, 2016 on Hotels
We had an executive room but feel breakfast should have been included in the price. The staff were friendly, very helpful and this contributed to our rating this a superb hotel.
4 out of 5
by Paul

This traveler left a rating score only Posted Aug 17, 2016 on Hotels